Why should monitoring centers implement TMA-AVS-01?
Until now, there has been no unified standard in place for a verbal communication protocol to effectively and precisely communicate intrusion alarm calls to ECCs. By providing an alarm classification level during a Call for Service, you will assist public safety departments with their own alarm response policies. Consistency in classifying and communicating intrusion alarms leads to improved situational awareness, enhanced officer safety, and optimized resource allocation, resulting in more effective and reliable alarm response processes.