© 2021 The Monitoring Association. All rights reserved.
To Our Public Safety Community:
The following questionnaire is one outreach in a project being executed by “The Monitoring Association” (TMA) (formerly the CSAA). The goal is to do a better job of evaluating the data that’s available to monitoring center personnel when an alarm is received. The Monitoring Association has updated its “verification” standard (CS-V-01), using this greater amount of information, received with a signal, to further reduce “false notifications” to the ECC/PSAPs.
With that in mind, we are now designing a more rigorous, scientific, standards based, process to “add weight” in numerical form to the data we pass along to the ECC/PSAPs. We have a lot of data associated with signals, received that could be passed along to law enforcement if desired.
Within the questions that follow we are asking if this information (32 items) were available, what would be your weighted choice to receive it. (“Not Needed”, “Nice to Have”, or “Critical Need”)
We expect this to take no longer than 10 minutes.
Help us to help you! Please take a few minutes to complete the questionnaire!
Thank you for your time and effort.
The Monitoring Association