• When one zone or point of protection has been tripped multiple times (door, window, motion detector covering a specific area and where located)
  • When different zones or points of protection have been tripped multiple times (door, window, motion detector covering a different areas and locations)
  • A zone or point of protection that covers the outer perimeter of an area of protection, such as a showroom, warehouse, garage, second floor, etc.
  • A zone or point of protection that covers the interior of an area of protection, such as a showroom, warehouse, garage, second floor, etc.
  • An order of receipt of zones or points of protection, such that it is known the perimeter tripped first, followed by interior trips
  • An order of receipt of zones or points of protection, such that it is known the interior tripped first, followed by an perimeter trip
  • An event that occurs within a specified time frame that response to an alarm event should be aborted
  • An event that indicates the communications path from the protected premised to the monitoring center has failed
  • An area that has the alarm system armed at all times, i.e. is not armed and disarmed on a regular basis
  • Upon the receipt of an alarm signal at the monitoring center, it is "known" that there is some sort of failure of commercial power
  • The type of detector that tripped and caused the alarm signal to be sent to the monitoring center, i.e. glass/window, motion, door, detectors
  • The basic thing or item that is being protected, like gun-safe, ATM, vault, jewelry safe, etc.
  • A numerical assignment of the door that tripped, in a multi-door premises, along with location if known
  • The primary business that is conducted at the protected premises, i.e. jeweler, car showroom, motorcycle sales, fire arms, bank, check cashing, etc.
  • That fact that an arming or disarming has occurred within several minutes of the alarm event
  • The state of the weather conditions at the protected premises
  • Within a video image persons are seen but are not recognized and/or cannot identify themselves to monitoring station personnel
  • Within a video image persons are seen with tools that can be used to burglarize, weapons are seen, etc.
  • Within a video image vehicles are seen but are not recognized as being authorized to be on the premises
  • There is a license plate identification system at the premises and it's reporting it has a non-registered plate within it's view
  • Smoke has been seen or detected from the area reporting an alarm to the monitoring center
  • Fire and/or heat has been seen or detected in the area reporting an alarm to the monitoring center
  • The protected area has a listen-in feature and sounds are being received, at the monitoring center, which resemble something being destroyed
  • The protected area has a listen-in feature and sounds are being received, at the monitoring center, that are loud voices
  • The protected area has a listen-in feature and sounds are being received, at the monitoring center, that resemble people walking, doors being opened and/or closed, other sounds of activity
  • There are events occurring on "social media" that possibly tie into the alarm activity being reported to the monitoring center
  • It is known that there is a general commercial power outage in the area where the alarm is occurring
  • A customer owned/operated "facial recognition" system reporting a non-recognized person within the area reporting the alarm condition to the monitoring center
  • "Voice recognition" is being employed at the customer's location and the voice communications are not recognized within the area reporting the alarm condition to the monitoring center
  • Authorized persons to be on the protected premises, are being shown either on or off the premises
  • Monitoring station personnel are in contact with the customer and/or customer-representative, and have been told the status of the event
  • The account, reporting the signal to the monitoring center , is a "certificated UL" protected premises and/or the premises is listed as a governmental "cleared" facility
  • This field is for validation purposes and should be left unchanged.