The Central Station Alarm Association seeks Subject Matter Experts to help define and write several new standards around new and emerging technologies: GPS / Mobile services including mPERS Active Shooter systems Video Technology Telehealth Home Automation Mass Notification systems The focus for these standards will be to define how these systems and devices are handled […]
Leadership, Business Management and Technology are Key Themes at 2016 Annual Meeting 2016 is Second Year of Multi-Year Reimagining of CSAA’s Signature Event; Adjustments to Traditional Schedule Will Enable Full Participation in Fewer Days VIENNA, VA (July 25, 2016) – With a sharp focus on technology and on business and performance management, along with the […]
2016 is Second Year of Multi-Year Reimagining of CSAA’s Signature Event; Adjustments to Traditional Schedule Will Enable Full Participation in Fewer Days With a sharp focus on technology and on business and performance management, along with the networking opportunities for which the event is famous, the 2016 CSAA Annual Meeting offers participants the kind of […]
It’s the middle of summer, and there’s a heatwave parked over the USA. ASAP is heating up, too! On July 13, CSAA President Pam Petrow announced that Delaware County, Ohio went live that morning with ASAP. “This is the first PSAP in Ohio to introduce ASAP, and we are looking forward to building our coverage in […]
Security companies should start preparing to upgrade their systems for e-waste disposal or risk action by state Attorneys General. Graham Westphal, Co-President of Bay Alarm and secretary of the CSAA Board of Directors, brought this matter to the attention of CSAA members present at the General Membership Meeting in Fort Worth on June 9. Westphal […]
A Message for Consumers Are you considering an alarm system or other monitoring system for your home or business? As a consumer, you want what’s best for your family, your employees, your property. There are a lot of choices out there. But only a select few companies can say they are “CSAA Five Diamond-Certified.” CSAA, […]
Vivint and Vector Also Honored at ESX on June 9 CSAA is pleased to announce the four winners of the 2016 Excellence Awards: Central Station of the Year: Rapid Response Monitoring Services, Inc. Central Station Manager of the Year: Michelle Lindus, Vivint Smart Home Central Station Operator of the Year: Amy Cerney, Vivint Smart Home Central Station Support Person […]
A Message from CSAA Standards Committee Chair Steve Shapiro: One of the most important challenges facing CSAA members in the near future is the issue of NFPA 72, the National Fire Alarm and Signaling Code. In 2015, language favorable to our industry was removed from the 2016 code revision. Our next chance to affect change […]
Revised Level One Operator Training Course to Launch in 2016 More than 20,000 people in 30+ countries have registered for CSAA Online Training. CSAA members have been clamoring for the all-important Level 1 Online Operator Training course to be updated to reflect today’s central station environment. That demand is about to be answered as CSAA prepares […]
AICC Chair Louis T. Fiore has issued a call for participation in the annual AICC Communications Survey. The results of the survey assist the AICC in planning messaging and strategy for legislative efforts involving Congress and the FCC. This survey, now in its fifth year, focuses on the percentages of monitored accounts using POTS (plain old telephone […]
