TMA Events – Read the New Issue of TMA Dispatch

Go online now to view the latest issue of TMA Dispatch.

See what TMA has planned for its fall events – the Annual Meeting and OPS-TECH. Learn how TMA staff and leaders are putting the power of the Internet behind its programming to deliver its insightful and inspiring content and some powerful networking – with some fun mixed in along the way. And, there’s a whole lot more great news to read!

Enjoy!

 

 

NetOne’s CTO Appointed New TMA Standards Committee Chair

TMA is pleased to announce that Glenn Schroeder, Chief Technology Officer, NetOne, Inc., has been appointed to Chair, TMA Standards Committee. Glenn bring 40 years of alarm industry knowledge and experience to his new role. Over the span of his career, Glenn has held key senior leadership positions in Information Technology, Corporate Finance, Central Station, Customer Service, Field operations, and sales disciplines.

“Standards creation is rewarding, but challenging, work. In defining best practices, standards help business, the economy and the safety of everyone. They affect all of us every day, wherever we go, and in whatever we do,” stated Glenn. “Having the opportunity to spend over 40 years in this industry, it is a privilege to be able to contribute my knowledge, expertise, and experience to influence the development of standards that could better the lives and business of the future.”

Please join us is welcoming Glenn to this pivotal role.

The Monitoring Association Reveals Average Compensation for Monitoring Center Managers in 2018 to be $82,000 in New Study

TMA released its latest Wage & Comp Survey—the purpose of which is to provide monitoring and security services companies with salary and benefits information to guide hiring and compensation decisions. The Survey was created in partnership with TRG Associates, Inc., a consulting firm that specializes in the security alarm industry.

Participation in the Survey was open to all security monitoring companies. Company specific information is not published to ensure confidentiality. The Survey collected wage and benefits information from the year 2018 for the following areas:

  • Demographic Data
  • Types of Monitoring and Installations
  • Monitoring Center
  • Executive & Operational Management
  • Dealer/Installer
  • Customer Support
  • Sales and Marketing
  • IT & Telecom Services
  • Benefits Packages

The Wage & Comp Survey is now available for sale on TMA’s website. The purchase price is $400 for TMA members and $500 for non-members. Discounts are available for companies that participated in the survey—they will be contacted individually.

If you have any questions, please contact Celia Besore, TMA Executive Director, at cbesore@tma.us or at 703-660-4914.

The Monitoring Association Releases Revised ANSI-accredited Standard

In its on-going effort to reduce the occurrence and impact of false dispatches, TMA has released the latest revision of its ANSI-accredited standard, TMA CS-V-01-2020 (Version August 01, 2020). This standard takes alarm verification and confirmation to its next level by defining multiple-attempt confirmation, biometric, audio and video confirmation. The standard is now available for free download.

Learn more about TMA’s standards activities at http://tma.us/standards/.

Securitas Electronic Security Captures TMA’s Monitoring Center of the Year Award

Our 2020 Monitoring Center of the Year demonstrates excellence across all aspects of its business. Learn more in the upcoming issue of TMA Dispatch. See other top 2020 Excellence Award winners.