State Farm’s Joe Miskulin, Valued TMA Volunteer and Contributor, to Retire

CaptureJoe Miskulin, long-time manager of State Farm Insurance’s proprietary central station, announced he will retire on June 29. Miskulin, who has been with State Farm for nearly 40 years, is one of the founding members of the TMA Proprietary Council, which started in 1999 with a change in the association’s bylaws permitting not-for-profit central stations to become regular members. He has served as a member of the TMA Board of Directors and as co-chair of the TMA Education Committee and was instrumental in planning the annual Fall Operations Management Seminar.

“State Farm was the first proprietary central station voted into the association, so I had a front row seat into the birth and growth of the CSAA Proprietary Council, of which I was honored to serve as president for several years,” said Miskulin. “My friendship with Pam Petrow introduced me to the Education Committee, which I had the pleasure of chairing for 6 years. That led to chairing the Operation Track of ESX, which introduced me to the real movers and shakers of our industry, who served as mentors to me throughout my career. For those who volunteered to make our annual Fall Operation Management meetings the huge success that they are, I am forever grateful.”

For his many valuable contributions to TMA and the industry, Miskulin received the TMA President’s Award in 2016. “The highlight of my professional career has been my association with the outstanding folks in the alarm industry,” said Miskulin. “I was humbled to be honored with the CSAA President’s Award in 2016, and leave knowing that our association is in great hands.”

State Farm’s Joe Miskulin Honored with CSAA President’s Award for Leadership in Education, Proprietary Monitoring

On October 26 at the Central Station Alarm


Joe Miskulin, left, with his President’s Award and CSAA Executive Director Jay Hauhn

Association’s Annual Meeting in Marco Island, Joe Miskulin, manager at State Farm Central Monitoring Services, was awarded the CSAA President’s Award for his service to the monitoring industry. Miskulin, who was not in attendance at the Annual Meeting, was presented with his award at the CSAA Fall Operations Management Seminar (“Fall Ops”) in Elizabeth, NJ, on November 14.

“This is completely unexpected and humbling for someone like me, who came into this profession with a ton of questions and no experience to speak of,” said Miskulin. “I don’t have the words to thank all of the mentors that have helped me along the way.”

Miskulin has been with State Farm Insurance for 35 years, the last 20 as the manager of the State Farm proprietary central station. He is one of the founding members of the CSAA Proprietary Council, which started in 1999 with a change in the association’s bylaws permitting not-for-profit central stations to become regular members. He has served on the CSAA Board of Directors since 2008 and been the co-chair of the CSAA Education Committee since 2009.

“We congratulate Joe on receiving this well-deserved recognition in front of his peers and the membership that he has worked tirelessly to support for many years,” said CSAA President Pam Petrow. “As chair of the Proprietary Council and co-chair of the CSAA Education Committee, he has accepted leadership roles that have been very important to the growth and sustainability of the membership. He has led the Proprietary members, driving participation as well as content for meetings. On the education front, he has listened to the participants and worked to find topics and speakers, particularly for our annual Fall Ops event, that are relevant and engaging.”

It’s fitting that the President’s Award was presented at Fall Ops. “One of the highlights of my year is coming to the Fall Operations Management Seminar and having the opportunity to learn from my colleagues and friends,” said Miskulin, who called Fall Ops “the one industry event for central station personnel presented by central station personnel.”

“We’re an association that deals with security, yet I have never known a group more willing to share ideas and best practices with their ‘competition’ in order to achieve a common goal — to safeguard the public,” said Miskulin.

“As CSAA leaders and members have been working to revitalize CSAA, Joe’s efforts have significantly contributed to our success,” concluded Petrow.