NMC Team Member – 500th Graduate of AVS-01 Monitoring Center Operator Training

NMC’s Josh Olsen is the 500^th professional to graduate from TMA’s Monitoring Center Operator AVS-01 Online Training! The training, which launched in July of this year, is an interactive three-module course. Developed primarily for monitoring center operators and delivered online, the dynamic course provides a comprehensive introduction to the AVS-01 Standard; illustrates the Standard’s measurable alarm level classifications; demonstrates the call handling process; and explains the importance of public safety and law enforcement engagement.

Olsen shared NMC has successfully implemented the AVS-01 standard and expressed his appreciation for the course’s design and methodology, commenting, “I believe I learned something new and useful as we move forward with streamlining and perfecting the way we communicate and respond to those in need.”

Congratulations, Josh!

For more information about the AVS-01 training course and to enroll, please visit TMATraining.net.