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You are here: Home1 / Privacy Policy

General Website Privacy

The Monitoring Association (TMA) respects the privacy of its members and other visitors to its Web site. We strongly believe that members and web visitors must be assured that information provided online is used responsibly and appropriately

We will always be transparent with you about the information we collect, what we do with it, with whom we share it and who you should contact if you have any concerns.

You can use the TMA website without disclosing your identity. Details of the information that we gather as standard when you access the websites is described below. If you register for any of our services or contact us via forms, there will be detailed information about how your data is processed in connection to your registration.

Identity and contact details of the controller and data protection officer

The Monitoring Association (TMA), as controller of personal data, is responsible for the processing of personal data that relate to you under applicable data protection laws and regulations.

If you have questions regarding the processing of your personal data, please contact TMA’s data protection officer at techadmin@tma.us or by mail or phone at:

Bryan L. Ginn
IS Manager
The Monitoring Association
7918 Jones Branch Drive, Suite 220, McLean, VA 22102
703-626-4670 X 19

What categories of personal data will TMA process, for which purpose, and based on what legal basis?

When you access any TMA website, your web browser is technically configured to automatically transmit the following data (“log data”) to Google Analytics, which we then analyze via analytics.google.com:

  • Time of visit, pages visited, and time spent on each page of the webpages
  • Referring site details (such as the URI a user came through to arrive at this site)
  • Type of web browser
  • Type of operating system (OS)
  • Flash version, JavaScript support, screen resolution, and screen color processing ability
  • Network location and IP address.
  • document downloads
  • clicks on links leading to external websites
  • errors when users fill out forms
  • clicks on videos
  • scroll depth
  • interactions with site-specific widgets.

This is exclusively information which does not allow you to be identified. This information is necessary for technical purposes in order to correctly deliver the content requested by you and its collection is an unavoidable aspect of using websites. The log data is analyzed purely for statistical purposes in order to improve our website and its underlying functionality. TMA will process your personal data based on the legal basis legitimate interest. TMA’s legitimate interests include the interest to manage its websites according to fair business practices and to maintain availability and functionality of the websites.

Cookies

We use cookies and tracking pixels to gather data regarding your use of the website in order to tailor the website to its users’ needs. The gathering of this usage data and the creation of a usage profile is carried out on an anonymized basis using a cookie ID. We create and store these usage profiles solely in anonymized form and do not combine them with your name or with any other information such as your email address which may reveal your identity.

Cookies cannot be used to run programs or deliver viruses to your computer. With the information contained in cookies, we can simplify navigation and facilitate the correct display of our websites.

Each website has its own cookies statement where you as a user can see the exact cookies usage for that specific site.

Forwarding of data to third parties

We work with a range of different service providers to deliver TMA web site experience. TMA will secure that appropriate safeguards are in place which provide adequate levels of protection of your personal data as required by applicable data protection laws.

Event and Webinar Registrations

When you register for TMA events, webinars, or educational programs, we collect the information you provide in the registration form, which may include your name, email address, company name, job title, phone number, and other professional information.

Use of Registration Data

We use this information to:

  • Process your registration and provide access to the event
  • Send event-related communications (confirmations, reminders, follow-up materials)
  • Improve our programming and services

Sharing with Sponsors and Presenters

Some TMA events and webinars are supported by sponsors or feature external presenters. During registration, you may be given the option to opt in to share your registration information with event sponsor(s) and/or presenter(s). If you opt in, your information will be shared with the sponsor(s) and/or presenter(s) for relevant follow-up communications. Their use of your information will be governed by their respective privacy policies.

Your decision to opt in or opt out will not affect your ability to attend or access event content.

Data Retention

Event registration data is retained for three years to support membership services, continuing education records, and event planning, unless you request deletion.

Data Security

TMA is committed to protecting the security of your personal information. We implement reasonable administrative, technical, and physical safeguards designed to:

  • Protect personal information against accidental, unlawful, or unauthorized access, use, or disclosure
  • Maintain the confidentiality and integrity of the data we collect
  • Ensure appropriate access controls for staff who handle personal information
  • Secure data transmission through encryption where appropriate

While we take reasonable precautions, no method of electronic transmission or storage is completely secure. We cannot guarantee that unauthorized access, hacking, data loss, or other breaches will never occur. In the event of a data breach affecting your personal information, we will notify affected individuals and relevant authorities as required by applicable law.

Children’s Privacy

TMA’s website and services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible. If you believe we may have collected information from a child under 13, please contact us using the information below.

Effective Date

This privacy policy was last updated on 12/2/2025.

Links to other websites

Our websites may contain links to other websites. We have no influence on the compliance or non-compliance of the operators of these sites with the data protection provisions.

For how long will TMA keep your personal data?

TMA will keep your personal data as long as required to fulfill the purposes for which the personal data was collected.

Your data protection rights

You have the right to request from TMA information about the personal data processed about TMA and access to such personal data. You also have a right to request rectification of your personal data if this is incorrect and request erasure of your personal data. Further, you have a right to request restriction of the processing of your personal data meaning that you request TMA to limit its processing of your personal data under certain circumstances. There is also a right for you to object to the processing based on legitimate interest or processing for direct marketing. You have as well the right to data portability (transfer of your personal data to another controller) if TMA’s processing of your personal data is based on consent or contractual obligation and is automated.

You also have the right to lodge any complaints you may have regarding TMA’s processing of your personal data to a supervisory authority.

Membership

Membership in TMA provides company executives and other company members an opportunity to meet and discuss operational procedures, business referrals, mutual problems and industry developments

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ASAP to PSAP Program

Automated Secure Alarm Protocol (ASAP), The Monitoring Association, the Association of Public Safety Communications Officials (APCO) and the National Law Enforcement Telecommunications System (Nlets) have...

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TMA Five Diamond Designation

Gain a competitive edge when your monitoring center becomes TMA Five Diamond designated.

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Advertise with TMA

Why Join TMA

When your company joins TMA, you become part of the association that promotes and defends the interests of the monitoring industry, through its work in government relations, regulatory advocacy, and standards development.

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About

  • About TMA
  • Our Leadership
  • Contact Us
  • Our Committees

Membership

  • Why Join?
  • Member Directory
  • Member Resources

Education

  • Online Training
  • Events
  • Webinars
  • Speakers & SMEs

Events

  • 2026 Mid-Year Meeting
  • 2026 Annual Meeting
  • Awards

Programs

  • The ASAP Service
  • Five Diamond Monitoring Centers
  • FirstNet
  • Video Monitoring Executive Forum

Resources

  • Member Search
  • Virtual Product Reviews

© 2026 The Monitoring Association. All rights reserved.

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