The Monitoring Exchange: A Working Forum for the Leaders Running Today’s Monitoring Centers
OPSTech is more than a conference—it’s a working forum for the monitoring industry’s operational leaders.
At OPSTech, executives, operations managers, and technology professionals come together to exchange insights, explore emerging technologies, and collaborate on solutions that improve monitoring center performance.
Built around open dialogue and peer-to-peer engagement, OPSTech provides a rare opportunity to connect with professionals who understand the realities of running modern monitoring centers.
The Power of the Exchange
What sets OPSTech apart is the depth of conversation and the willingness of participants to share real experiences.
Throughout the event, attendees engage in highly interactive discussions and workshops that focus on the practical realities of monitoring center operations, including:
Operational Strategy
How monitoring centers are adapting to changing technologies, new service models, and evolving customer expectations.
Technology Innovation
Exploring the impact of AI, analytics, automation, and advanced video monitoring.
Workforce & Training
Strategies for recruiting, training, and retaining the next generation of monitoring professionals.
Industry Collaboration
Strengthening relationships between monitoring centers, integrators, technology and service providers, and public safety.
Roundtables: The Heart of OPSTech
One of the most valued elements of OPSTech is the roundtable discussion format.
These facilitated conversations bring together experienced professionals in small groups to exchange ideas, discuss operational challenges, and identify practical solutions that can be applied immediately.
For many participants, these discussions are the most valuable part of the event.
Looking Ahead to OPSTech 2026
Planning for the 2026 program is currently underway, and the event will continue to focus on the technologies, operational strategies, and leadership insights shaping the future of professional monitoring.
COPS Monitoring will be hosting our tour.
The full program will be announced in June.
View photos from OPSTech 2025, which took place in Dallas, TX.
Host Company
We are pleased to announce COPS Monitoring will be hosting the 2026 OPSTech in Lewisville, Texas.
About COPS Monitoring
Headquartered in Williamstown, NJ, COPS Monitoring is a leading provider of professional monitoring services in North America with comprehensive redundancy. COPS’ award-winning network of central stations with locations in New Jersey, Florida, and Texas is trusted by thousands of independent alarm dealers to safeguard millions of homes, businesses, and institutions in the United States, Canada, and Puerto Rico. COPS is UL-listed, FM-approved, SOC 2-certified, IQ-certified, HIPAA-compliant, TMA Five Diamond-certified, and has been named Central Station of the Year by The Monitoring Association.
Program/Agenda
Join a high-energy education and networking experience designed to spark collaboration and accelerate progress. This immersive three-day event brings together professionals for dynamic, open peer-to-peer conversations and hands-on engagement around the topics shaping today’s monitoring centers—technology (including video, AI, and emerging tools), operations and best practices, and leadership.
Expect interactive sessions, candid discussions, and practical insights from people doing the work every day. Share your challenges, exchange ideas, and collaborate with peers who are eager to solve problems together.
Come ready to connect, learn, and contribute. Bring your toughest challenges—and leave with fresh perspectives, actionable strategies, and a network of colleagues ready to help you move forward.
The program details for this year’s OPSTech will be announced in the summertime.
Host Hotel
Lodging and accommodations for 2026 OPSTech attendees has been contracted at:
Four Points by Sheraton Dallas Fort Worth Airport North
1580 Point W Blvd, Coppell, TX 75019
Phone: (469) 702-6311
The rates and room block information will be shared here once confirmed.
Speakers
Our speakers will be announced in the summertime.
TMA Attendee Code of Conduct
The Monitoring Association (TMA) is committed to providing a safe and welcoming environment in all of TMA’s activities. All participants, including but not limited to committee members, attendees, speakers, staff, service providers and other volunteers, are expected to abide by TMA’s Code of Conduct.
This code applies to all TMA activities, including committee meetings, meetings/functions sponsored by organizations other than TMA, but held in conjunction with TMA events, either in public or private facilities. In addition, TMA members must adhere to TMA’s Code of Ethics. Per the bylaws, TMA’s meetings are conducted in accordance with Robert’s Rules of Order.
EXPECTED BEHAVIOR
Appropriate action may be taken in the event of a breach of this Code of Conduct, including removal from the meeting and prohibition from attendance at future meetings.
Registration options and rates will be posted here soon.
TMA meetings are made possible through the generous sponsorship of TMA members and supporters. If you are interested in sponsoring the 2026 OPSTech, please contact Evan Newman at enewman@tma.us for details.
