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“There’s Always a Way,” Says TMA Featured Speaker Alex Banayan

Alex BanayanIf you’re going to be at the TMA Annual Meeting, don’t miss Alex Banayan’s session How 5 Millennial Trends Will Transform the Next 30 Years of Business. You’ll leave with the insights you need to better understand your millennial employees and their effect on the future of your business.

Banayan is the author of the national bestseller The Third Door, which chronicles his five-year quest to track down Bill Gates, Lady Gaga, Warren Buffett, Maya Angelou, Steven Spielberg, and dozens more of the world’s most successful people to uncover how they broke through and launched their careers.

We asked him to tell us about himself and what attendees can expect from the session. (Read on to find out what he learned from Maya Angelou!)

TMA: Among other things, you’re an author and have been called the world’s youngest venture capitalist. How would you describe yourself?

Alex: For the past seven years, I’ve been on an adventure studying and interviewing the world’s most successful people. And it’s the adventure element of that sentence that I believe describes me best—it’s the journey and the wild quest that’s at the heart of what I do.

TMA: Tell TMA members how you came to be interested in your research with business leaders. 

Alex: I was a freshman in college and spending every day on my dorm room bed, staring up at the ceiling. I was going through the what-do-I-want-to-do-with-my-life? crisis and it was hitting me hard. To understand why, you have to know that I’m the son of Persian Jewish immigrants. I pretty much came out of the womb with “MD” stamped on my behind. By the time I got to college, I was the pre-med of pre-meds. But it wasn’t long before I found myself hitting snooze four or five times each morning— not because I was tired, but because I was bored. My question of “What do I want to do with my life?” eventually turned into “How did the people who did know what they wanted to do break through?” I went to the library and ripped through business books and biographies, searching for answers. But I was left empty-handed. That’s when my naive 18-year-old thinking kicked in: Well, if no one has written the book I’m dreaming of reading, why not write it myself? From there, I set off on the journey.

TMA: What can TMA Annual Meeting participants expect from your session “How 5 Millennial Trends Will Transform the Next 30 Years of Business”?

Alex: We are going to dive deep into some of the biggest trends of my generation—and look closely at what these things actually mean and how that will ripple out for the next few decades. Plus, we are going to have a lot of fun.

TMA: Share an interesting point about how companies will need to address millennial trends in the near (and/or distant) future.

Alex: Companies will have to address millennial trends with more empathy. There’s a lot of judgment right now. Is Snapchat good for young people? Is Burning Man sane? What we need now more than ever is understanding—because only with understanding can we use these trends to our advantage.

TMA: What is something you have found really interesting or surprising in your work with business leaders in your career? 

Alex: I’ve realized that all people I interviewed had to struggle with fear. It didn’t matter if I was talking to a CEO or a poet, they all had to deal with fear.

The renowned poet Maya Angelou once wrote, “Nothing so frightens me as writing, but nothing so satisfies me.”

When I interviewed her, I brought up that quote and asked how she dealt with that fear.

“With a lot of prayer and much trembling,” she said, laughing. “I have to remind myself that what I do is not an easy thing. And I think that’s true when any person begins doing what he or she wants to do and feels called to do—not just as a career, but really as a calling.

“A chef, when she … prepares to go into the kitchen, has to remind herself that everyone in the world who can, eats. And so preparing food is not a matter of some exoticism; everybody eats. However, to prepare it really well—when everybody eats some salt, some sugar, some meat if they can, or want to, some vegetables—the chef has to do it in a way that nobody has done it before. And so this is true when you are writing.

“You realize everyone in the world who speaks, uses words. And so, you have to take a few verbs, and some adverbs, some adjectives, nouns, and pronouns, and put them all together and make them bounce. It’s not a small matter. So you commend yourself for having the courage to try it. You see?”

TMA: Tell us something about yourself that drives or influences the way you do business. 

Alex: Coming from an immigrant family has shaped who I am. My parents came to America more than thirty-five years ago as political refugees—and that upbringing created a lot of factors that made me who I am.

TMA: What do you hope TMA members will take away from your presentation?

Alex: If there’s one feeling I want people to walk away with, it’s that: there’s always a way.

Banayan has been named to Forbes’ 30 Under 30 list, Business Insider’s Most Powerful People Under 30, and been featured in major media including Fortune, Forbes, Businessweek, Billboard, Bloomberg TV, CNBC, Fox News, MSNBC, and CBS News. An acclaimed keynote speaker, Banayan has presented the Third Door framework to business conferences and corporate leadership teams around the world, including Apple, Google, Nike, IBM, Snapchat, Salesforce, Disney, Harvard, and countless others.

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Celia T. Besore is New Executive Director of The Monitoring Association

Accomplished Association Executive is TMA’s First Female Executive Director

CeliaVIENNA, VA (October 2, 2018) – Next month, Celia T. Besore, MBA, CAE will become the new executive director of The Monitoring Association. An astute executive and dynamic strategist, Besore has established a solid career of success representing national associations and members, nurturing key alliances, and influencing and inspiring change through advocacy, education, and professional opportunities.

Besore, previously executive director of the National Association of Hispanic Nurses as well as a former member of the board of directors of the American Society of Association Executives (ASAE), is well-recognized for expertise in delivering strong revenues, generating growth, driving turnarounds, and building organizational value in diverse sectors, including healthcare, electronic security, packaging, and trade association management. Besore currently serves as TMA’s Vice President of Membership and Programs and previously worked at the association as Vice President of Marketing and Communications.

“Frankly, choosing Celia to lead TMA was an easy choice,” said TMA President Ivan Spector. “Throughout the years that I have known her, she has been a tireless advocate for the association. Her energy, passion and enthusiasm for the industry will spur TMA to grow to the next level in a rapidly changing landscape.”

“I am honored to have been chosen for this position,” commented Besore. “I love our industry and the critical role it plays in the well-being of our communities. I greatly admire our members and look forward to working with the board, our many volunteers, and my staff colleagues on TMA’s mission to advance the professional monitoring industry.”

Besore holds the prestigious Certified Association Executive credential from ASAE as well as an MBA from George Mason University. She is a recognized association management community leader, volunteering countless hours to ASAE programs such as the Diversity Executive Leadership Program for which she serves as a mentor.

The first woman to lead The Monitoring Association staff as executive director, she will assume her new position on November 1, following the retirement of Executive Director Jay Hauhn on October 31.

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About The Monitoring Association
The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an internationally-recognized non-profit trade association that represents professional monitoring companies, including those listed by a TMA-approved Nationally Recognized Testing Laboratory, such as UL, FM Global, or Intertek/ETL, as well as unlisted companies, integrators, and providers of products and services to the industry. Incorporated in 1950, TMA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. TMA’s mission is to advance the professional monitoring industry through education, advocacy, and public safety relationships. www.tma.us. For more information, contact Elizabeth Lasko at TMA, 703-242-4670 x 16.

The DNA for Growing Your Business

With new disruptors, technologies and generational influences, it’s more important than ever to recognize and increase visibility in your company differentials. Understanding the “DNA” of your company will help you provide compelling reasons others should work for and with you. At the 2018 TMA Annual Meeting, TMA will present a panel of experts to help you leverage the DNA of your company for growth and success.

What you can expect from The DNA for Growing Your Business? “Lots of substance!” says Cathy Rempel, President, American Security Integrators and The Summit Group, who will moderate. “We won’t just be talking about what is happening in the industry. You’ll be getting information you can take back to your office and put to work!” Rempel will be joined by John Cerasuolo, President/CEO, ADS; Tom Few, VP Business Development, Vivint, Inc.; and Robert Few, Managing Partner, The Connection Xchange.

“The DNA of your company is the culture and values that permeate every aspect of the business – hiring, evaluating, promoting, transitioning and growing,” continues Rempel. “You have to know who you are, what you’re doing, where you’re going and how to get there to advance effectively and efficiently. Change and growth is first and foremost about people – you may find that the transition of your company also becomes the transformation of you and your people.”

“My fellow panelists and I will not just be the chefs discussing the latest recipe for advancing your business,” says Rempel. “We’ll take you into the kitchen and work alongside of you to make it!”

Don’t miss “The DNA for Growing Your Business” on October 16 at 9:45 am.

During this interactive panel discussion, attendees will gain insight and information into key areas that successful organizations have prioritized towards the growth of their company and achievement of business objectives.

Learn key focus areas in operations management that correlate to increasing the value of your company. Learn workforce development practices that help find, attract, retain and inspire your team.  The panel will share insight on how to leverage your sales team and bring the amazement experience to those you serve, your customers and your company.

  • Understand new ways to achieve efficiencies and excellence in operations
  • Receive best practices on finding, retaining and inspiring a great team
  • Achieve new sales results through interactive consultative sales services

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TMA Members to Give Back to Local Community at 2018 TMA Annual Meeting

TMA-Palm-Beach-2018-logo-horizontalTMA members will gather in Palm Beach next month for the 2018 Annual Meeting. “As we enjoy the delights of Palm Beach,” said TMA President Ivan Spector, “our members will have the opportunity to support the local community through New Hope Charities of West Palm Beach.”

New Hope Charities, Inc., based in West Palm Beach, strengthens disadvantaged communities through programs and collaborations that support individuals and families as they develop the skills necessary to reach their full potential.

Their programs and services create stronger communities by providing more opportunities for children and families to gain the skills necessary to build better lives by providing community resources, infrastructure, individual education and training in a supportive and caring environment.

TMA will sponsor a raffle to raise funds for a donation to this worthy cause at the close of the Annual Meeting. Participants may purchase raffle tickets for $10.00 each or 6 for $50.00. 100% of monies received will be donated to New Hope Charities. At the end of the meeting, the raffle prizes will be drawn:

  • 1st Prize:  One Free Attendee Registration for 2019 Annual Meeting
  • 2nd Prize:  $50.00 bar Tab for the Eau Palm Beach Bar (can be deferred to 2019)
  • 3rd Prize:   $25.00 bar Tab for the Eau Palm Beach Bar (can be deferred to 2019)

“The ultimate goal of New Hope Charities is to build sustainable families and communities that will flourish,” said Spector. “I hope all Annual Meeting attendees will join me in supporting the great work of this organization.”

For more information, contact Elizabeth Lasko at communications@tma.us.

 

ASAP Expands in Ohio

ASAP-Concept1DThe Northwest Regional Emergency Communications Center (NRECC) operated by the Dublin, OH Police is the 41st PSAP to implement ASAP and the 2nd implementation in Ohio.

The NRECC dispatches law enforcement, fire and medical for the cities of Dublin, Hilliard, Upper Arlington and Norwich Township.

 

September is National Preparedness Month

National Preparedness Month (NPM), recognized each September, provides an opportunity to remind us that we all must prepare ourselves and our families now and throughout the year. This NPM will focus on planning, with an overarching theme: Disasters Happen. Prepare Now. Learn How.

TMA members can find resources to share with their customers at National Preparedness Month. Companies can also plan events for September 15, the National Day of Action.

2018 Weekly Themes

  • Week 1: Sept 1-8                        Make and Practice Your Plan
  • Week 2: Sept 9-15*                     Learn Life Saving Skills
  • Week 3: Sept 16-22                    Check Your Coverage
  • Week 4: Sept 23-29                    Save For an Emergency

Find graphics, videos, downloadable flyers, and more at National Preparedness Month. 

TMA Virtual Product Review Series:  Honeywell Total Connect VISTA Partitions

TMA is pleased to offer the second of a series of TMA Virtual Product Reviews. These reviews were inspired by the popular two-minute “lighting round sessions” we offer at TMA Annual Meetings, where our Sponsors and Associate Members have an opportunity to speak about their products. The Virtual Product Review expands the lightning round concept into a 15-minute virtual live product review from a current TMA advertiser, in which attendees will not only learn more about a new/improved product or service, but will be able to ask questions.

Please participate in this TMA-sponsored Virtual Product Review on Sep 25, 2018 12:00 PM EDT where Honeywell will discuss “How Can Honeywell Total Connect VISTA Partitions Help You and Your Customers?” 

The recent release of Honeywell Total Connect VISTA partition support can help your business stay competitive with your VISTA customers. It can help you increase your attach rate and hardware sales, and target commercial customers as well as residential multi-dwelling homes.

What Can Users Do with This New Offering?
This feature offers remote control of security for up to eight VISTA® partitions from a PC or mobile device. Small business owners can globally arm, disarm, bypass sensors, or set up and assign users for select partition control. Event notifications and the ability to remotely disarm for select partitions are added benefits.

In this webinar, you will learn about the benefits to your customers and the support materials available for you to market this feature. Join us for this discussion that will also include a Q&A to help address any questions you have.

Register at https://attendee.gotowebinar.com/register/961178064481939459

After registering, you will receive a confirmation email containing information about joining the webinar. Offered at no charge to TMA members and nonmembers.

At TMA Annual Meeting, Get Insights on How Advancements in Video Can Drive RMR

TMA Annual Meeting Featured Session: How to Use Video Enhancements to Expand Your Capabilities to Satisfy Customer Demands and Increase Recurring Revenue 

Following is an interview with Mike King, Manager, Hosted Video, Axis Communications, Inc., who will be joined in this session by Robert Forsythe, President of US Monitoring and Jacob Hengel, Chief Technology Officer of YourSix.

What can TMA Annual Meeting participants expect from your session?
We really want to provide participants with first hand insight from the field sharing what we are seeing for customer demands regarding video as well as create an open dialogue with the audience for them to share their feedback and experience.

I’ve asked for Robert Forsythe, President of US Monitoring and Jacob Hengel, Chief Technology Officer of YourSix to join the panel to share the success and benefits they’ve seen when utilizing a hosted video platform. They will not only share how they’ve been able to increase RMR and improve their value by offering this solution but will also share how they are meeting customer’s needs through video advancements, for example reducing false alarms, health monitoring and video verification.

You’re the MMike Kinganager of Hosted Video for Axis Communications. How would you describe yourself/your work?
I am approaching 30 years in the security industry and have worked in all facets of it. Axis’ Hosted Video program gives me an opportunity to manage an innovative offering and help support Axis’ vision of contributing to a smarter, safer world. My goal is to ensure our partners are equipped with the knowledge, tools and support for our solutions, to help their businesses be successful.  With so much on the horizon with hosted video, I enjoy being involved in the evolution as this cutting-edge technology takes off.

Tell TMA members how you came to be interested in your present work.
When first coming to Axis Communications, I joined as a Regional Sales Manager, responsible for supporting sales of our network video products. Prior to joining Axis, I held a National sales position working with hosted video solutions where I developed an early understanding that this was where the future of our industry was headed. When the opportunity at Axis opened to Manage our Hosted Video program, I saw it as a chance to help put this understanding into action and help drive a quality and business efficient solution to the market.

What is something you have found really interesting or surprising in your work in the alarm industry in your career?
Seeing the evolution of ideas becoming mainstream continues to be mind-blowing. For example, advancements have led to developments such as pet immune motion sensors, cameras that can see color at night or low light scenes, automatic alerts being sent to a mobile phone when an alarm is triggered or being able to send video files to store somewhere off-site. At one time, not that long ago, these were visions people had and it has now become reality. We are fortunate to have a lot of smart people in our industry and technology continues to advance making many ideas possible helping contribute to the greater cause of improved safety in the world and for loved ones.

Tell us something about yourself that drives or influences the way you do business.
I consider myself very passionate about what I do in and out of work. Personally, I very much enjoy spending time with my children, although this has become more challenging as they are now scattered across the country. I also try and find the time to unwind by throwing a line in the water or playing a round of golf. Professionally, it’s been rewarding working for such an innovative company such as Axis. The company culture is always open, and I am constantly learning to work smarter in everything I do. Being able to work within such a positive atmosphere helps makes the journey much more enjoyable.

What do you hope TMA members will take away from your presentation? Why will it be a “can’t miss” panel?
As I mentioned in the previous question, my hope is that the audience will find first hand insight valuable in understanding the benefits of offering a cloud-based hosted platform as part of their offering and ways it can help increase RMR with technology that is needed, not just wanted.

Aside from RMR, alarm monitoring companies and video service providers can offer more efficient alarm handling and reduce costs on installation & maintenance. Through video advancements, you can offer customers expanded capabilities such as analytics, health monitoring, system maintenance and updates with cybersecurity.

Don’t miss Mike’s presentation in Palm Beach! Register for the TMA Annual Meeting by August 31 for best rates. View the complete program and register today. 

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Chester County, PA Activates the ASAP Service

ASAP-Concept1DOn July 30, Chester County became the 39th 9-1-1 PSAP (Public Safety Answering Point) in the United States and the 3rd in Pennsylvania to implement the ASAP-to-PSAP service (ASAP®). ASAP, launched in 2011 as a public-private partnership, is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs. The ASAP service utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association (TMA).

Director of Chester County Department of Emergency Services Robert J. Kagel said that “Deploying ASAP-to-PSAP is another tool for Chester County to provide our citizens with the most efficient 9-1-1 service possible.  By having the information from alarm companies being entered into the Computer-aided-dispatch system we will save as much as 2-3 minutes. This will help save lives and protect property.”

Vector Security was the first alarm monitoring company to go live with Chester County. They were followed by Tyco, Rapid Response, Brinks, Vivint, and Protection 1. Guardian, Affiliated and ADT will be live in a few days.

 

TMA Virtual Product Review: Altronix Ethernet Over Coax Solutions

Altronix Showcases its latest Ethernet over Coax (EoC) solutions

TMA produced its first Virtual Product Review (VPR) on July 18. JR Andrews, National Sales Executive at Altronix Corporation, presented the company’s latest Ethernet over coax solutions. The 15-minute presentation highlighted Altronix’s eBridge800E 8-Port EoC Switch and introduced the eBridge1600F which is Altronix’s 16-port EoC switch with Ethernet and Fiber uplinks.

Among the benefits of this technology,  discuseBridge1600F_Frontbacksed during the Review, is how Altronix EoC media converters seamlessly facilitate the upgrade of analog to IP by repurposing coax cabling. These media converters deliver the additional benefit of providing both power and data over a single coax cable. This eliminates the need to rip and replace existing cabling with tremendous flexibility and substantial savings.

Check out the recording of the VPR.

TMA Virtual Product Reviews are webinars inspired by the popular two-minute “lighting round sessions” we offer at TMA Annual Meetings, where our Sponsors and Associate Members have an opportunity to speak about their products. The Virtual Product Review expands the lightning round concept into a 15-minute virtual live product review from a current TMA advertiser, in which attendees will not only learn more about a new/improved product or service, are able to ask questions.

Watch for notices in the TMA Signals and TMA Dispatch for the dates of the next Virtual Product Reviews.

Contact Celia Besore (cbesore@tma.us) for information on presenting a VPR to TMA members.