TMA Launches Foundational Training for Video Monitoring Professionals

The five-module online program combines industry practices, operator-focused instruction, and realistic application

 McLean, Va. – The Monitoring Association (TMA) launched Video Monitoring Foundations, a new online training program designed to build foundational knowledge, judgment, and professional practices that support today’s video monitoring environment. TMA members have exclusive early access with public availability starting September 1, 2026.

Video Monitoring Foundations is designed to complement an organization’s operator training, providing a shared industry foundation that can be reinforced through company-specific standard operating procedures (SOPs), account instructions, platform training, and applicable jurisdictional requirements. Developed by industry subject matter experts, the program uses realistic monitoring center scenarios, guided exercises, knowledge checks, and final assessments to connect foundational concepts with day-to-day operator responsibilities. The training is vendor-neutral and designed for monitoring centers, systems integrators, and security professionals seeking a shared industry foundation for modern video monitoring.

“Video monitoring technology continues to evolve rapidly, but effective outcomes still depend on well-prepared professionals who can interpret what they see and respond with sound judgment,” said Wes Usie, Vice President of TMA and Co-Chair of TMA’s Surveillance and Video Verification Committee. “Video Monitoring Foundations gives operators a practical, consistent framework for combining technology with situational awareness, clear communication, accurate documentation, and fact-based decision-making.”

The complete Video Monitoring Foundations course includes five modules:

• Introduction to Video Monitoring Systems: the purpose, services, tools, benefits, and limitations of video monitoring.
• Proactive Video Monitoring: System Meets Operator: how analytics and AI-assisted alerts work with operator context, judgment, communication, and documentation.
• The Video Monitoring Process: event evaluation, camera tools, evidence, alarm validation, communication with public safety, and fact-based reporting.
• Operator Self-Care: stress, fatigue, resilience, recovery, and sustained readiness.
• Legal and Computer Safety: privacy, confidentiality, cybersecurity, secure work habits, documentation, and professional responsibility.

Learners may enroll in the complete five-module course or select individual modules for targeted development. The curriculum focuses on situational awareness, professional judgment, communication, documentation, and fact-based decision-making, while emphasizing the essential partnership between monitoring technology and trained operators.

To explore and enroll, visit https://learn.tma.us/Catalogue/TMA-Main-Catalog.

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About The Monitoring Association

The Monitoring Association (TMA) is the nonprofit trade association representing the professional monitoring and response industry. Our membership community includes companies spanning all industry sectors, including monitoring centers, video monitoring companies, systems integrators, service providers, installers, consultants, and product manufacturers.