2019 Fall Ops Survey Open

It’s time to collect topics for this year’s Fall Ops 2019 and TMA wants to hear from you! Please identify challenges that you would like to bring to this unique forum geared toward the professional monitoring center environment.

As has become tradition, we are also gathering your feedback for the Roundtable discussions. Because there are so many potential topics, we need your help to prioritize which topics are important to you.  This is a great opportunity to bring forth any issues to receive valuable feedback from your colleagues. Want to lead a discussion or share a case-study? Let us know!

Based on last year’s experience, we expect another valuable exchange when each Roundtable shares their findings with the entire group.

“Come with a problem, leave with a solution!”

Our tour this year is at STANLEY Security’s ProtectionNet™ Customer Services Center in Plymouth, MN (just outside Minneapolis), where they effectively monitor all types of security systems from homeowners to Fortune 500 companies.

Please take a few moments to rank your topics in order of importance to you and your business!

Survey deadline: 12:00 Noon on Wednesday, July 31st.

https://www.surveymonkey.com/r/VFDXHLY