TMA Education Committee Chair John Brady announced that Erik Young, Senior HR Manager for Brinks Home Security, has stepped into the position of co-chair of this important TMA committee.
Brady recently issued a call for new volunteers to join the committee with the goal of building “a stronger breadth of people and talents” on the education committee in order to accomplish its initiatives. Erik Young fits that bill.
Young, who holds an MBA as well as a Master’s degree in Adult Education and Training, oversees all Learning and Development efforts within Brinks Home Security. His team provides new hire and ongoing training to dealers and team members as well as leadership development and compliance training.
“Being in the home security industry entails a tremendous responsibility to our customers,” said Young, who joined Brinks Home Security in January 2014. “Everyone deserves to be safe in their own home, and it’s up to us to deliver on that promise. Fast response is critical, but it’s also important to have respect, empathy, and understanding. That’s why effective learning and development play such a critical role.”
“Erik brings a level of expertise that will bring additional value to TMA’s educational goals to elevate the student experience,” adds Julie Webber, TMA VP of Education and Training. In his new position, Young will be working closely with Brady, Webber, TMA leadership, and other committee volunteers on initiatives including the planned Level 2 Operator Training, 2018 Fall Ops, and TMA education events in 2019 including The Technology Summit, ESX, and the Annual Meeting.