Tag Archive for: Pam Petrow

Centennial, CO Alarm Operator Who Saved Aurora Woman from Attacker Wins National Award

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Susan Farris of Security Central in Centennial was recognized June 25 as the Central Station Operator of the Year by the national Central Station Alarm Association (CSAA).

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L-R: CSAA President Pam Petrow, Susan Farris, and SDM Editor Laura Stepanek. Photo by A Day in the Life Productions.

The annual CSAA Excellence Awards, co-sponsored by SDM Magazine, highlight members of the security and fire alarm industry who make outstanding contributions to the safety and welfare of the customers they serve. Ms. Farris accepted her award at the annual CSAA awards banquet, held this year in Baltimore, MD. She was noted for her role in saving an Aurora woman from an armed assailant during a home invasion spree.

“We are very proud of Susan. Her quick action and expertise gave our client the advanced warning she needed to defend herself when the knife-wielding intruder barged through her bedroom door,” stated Jordan Jackson, president of Security Central.  He continued, “All of our Quick-C.A.R.E. Responders know that any alarm signal we receive could represent a life or death situation, so every second counts.”

Kathy Taillon, the victim of the home invasion, still shudders when she recalls the incident, “I hate to think what would have happened to me if I hadn’t had my alarm on.”

The intruder broke into three homes in an Aurora townhome complex the night of September 1, 2014, attacking and assaulting two other women before being arrested as he fled Taillon’s home.

Farris, in her typical humble fashion, reacted to her award by saying, “I’m shocked! I was just doing my job. It is really Security Central that deserves the award. Any one of my teammates would have done the same thing.”

Security Central provides electronic security and fire alarm solutions and monitoring services from their 24-hour Quick-C.A.R.E. facility near I-25 and Arapahoe Rd. For more information, visit securitycentralinc.com.

Pamela J. Petrow Named President of CSAA International

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Pamela J. Petrow, President and Chief Executive Officer of Vector Security, Inc., is the new President of CSAA International. Her term will extend through October 2017.

Pam-Petrow[1]“It is an honor and a privilege to be able to lead CSAA during this period of transformation for the alarm industry,” said Petrow. “As president, I will build on our past successes, looking to transition the Association to meet the current and future needs of our members.”

Petrow says that her vision for her term focuses specifically on member engagement and membership value. “My objectives are threefold,” she said. “One, to improve membership value and relevance; two, to help our members position their companies for the future; and three, to grow membership overall.”

“I believe in the power and value of associations, and I also understand the challenges they face in communicating their benefits to members, both current and prospective,” said Petrow. “We have already begun a review of the structure of CSAA, because our members are diverse and need more customized benefits than they have received in the past. Over my term, CSAA leadership and I will talk to every member to discuss their individual needs and determine how to bring them relevant and valuable benefits.”

In addition, she said, “One of my biggest challenges will be to reawaken enthusiasm and participation among our members. We will discover new ways that every member can make a contribution, to volunteer and share in our association community.”

“We must build on our members’ passion and tap into their expertise to improve and advance the whole alarm industry,” concluded Petrow.

Read the complete release

–Elizabeth Lasko, CSAA, May 4, 2015