Monitoring Company Outreach Spurs New York State toward ASAP Deployment
Recent advancements towards ASAP deployment in New York demonstrate what can be achieved when monitoring companies engage in outreach to PSAPs. The April issue of “eJusticeNY,” the newsletter of the New York State Division of Criminal Justice Services, reports that ASAP is coming soon to New York:
“The state Office of Information Technology Services is working on developing the Automated Secure Alarm Protocol system for state law enforcement agencies that are dispatched using a computer-aided dispatch system. The system is a data exchange between alarm monitoring companies and 9-1-1 PSAP call centers that will replace telephone calls, promote better communication and decrease processing and response times to alarm related calls for service. As the project progresses, information will be distributed on how agencies can help get this innovative technology operational. The following alarm monitoring companies participate in this system and more are being added every month: ADS Nashville, Affiliated, Central Security Group, Diebold, Monitronics, Rapid Response, Safeguard Security, United Central Control, Vivint, ADT, American Alarm, CMS, Guardian Protection, Protection 1, RFI, Stanley, and Vector.”
This is a major step forward! A state communications system issue had been identified early in ASAP’s development as a major obstacle to ASAP deployment in New York. Doyle Security associates Ernie Coles, Kevin Stone and John Doyle, along with Lowitt Alarm and others, were undeterred by the technology challenge. They initiated an outreach program that simultaneously engaged the majority of the state PSAPs through the state’s 9-1-1 association. Once the association understood the program’s value to PSAPs, the association successfully lobbied state CJIS leadership to make ASAP compatibility a reality.
CSAA is pleased to report this exciting news to our members that monitor accounts in New York State. If your company is not yet ASAP-active, or you would like to participate in ASAP outreach efforts, please contact email@example.com.
Read the complete issue of eJusticeNY.