Tag Archive for: CSAA

FCC Announces New Requirements for FCC Registration Numbers – Effective Date is Sept. 1, 2016

If you wish to conduct business with the FCC, you must first register through the FCC’s Commission Registration System (“CORES”). To register, you must create a username and password. This username will uniquely identify you in the CORES system. You will also use this username to access CORES to update your FRN information and reset/update your FRN Password. CORES will now require FRNs to have an Administrator(s). This user(s) will manage which users have access to the FRN and what user role they will have. IF YOU CURRENTLY HAVE AN FCC LICENSE, YOU HAVE ALREADY REGISTERED.

A filer, licensee, certificate holder, or any entity sending payments to the FCC is considered to be doing business with the FCC and must, therefore, have a registered username and FRN.

(Petitioners or non-feeable complainants are not required to have a registered username and FRN.)

 In an effort to ensure security of FCC registration numbers, the FCC is changing  CORES in order to implement several user-specific identification requirements. In addition to enhancing security, the FCC believes that these changes will also make the FCC’s CORES system more user friendly.

 These changes will:

  •  Implement a requirement for existing and new users to designate user-specific IDs (user names) for access to FCC Registration Numbers (FRNs) and related records.
  •  Allow registrants to establish multiple user names for each FRN with different levels of access. In this regard, the first user establishing access to an FRN will have administrator privileges with the capability to limit the level of access to all other users.

(By default, the first user establishing access to an existing FRN will be granted administrative responsibilities over the account and will have the ability to limit the level of access for future users, if desired.) 

  • Require users to provide a valid e-mail address for online access to the system.
  •  Establish password-recovery security questions specific to each user.

 Some of the changes being implemented by the FCC were proposed almost five and a half years ago in its Notice of Proposed Rulemaking in MD Docket No. 10-234 (released December 7, 2010). Nonetheless, the FCC is making certain changes from the NPRM and others without notice and comment rulemaking since the changes are considered administrative in nature and not subject to the rulemaking process. The FCC believes that the changes are necessary to strengthen the security of its records (including social security numbers and federal Employer Identification Numbers) and make CORES more user friendly as well as strengthen the FCC’s ability to comply with various statutes and regulations governing debt collection activities and the collection of personal information.

The Commission will be implementing a pilot launch on April 29, 2016 for a four month period ending on August 31, 2016 in order to test its proposed system and obtain feedback from users of the CORES system. The pilot program will initially be targeted to users of the Commission’s Cable Operations and Licensing System (COALS) as well as business and governmental entities that have a significant number of registered FRNs associated with a single EIN as well as the top 100 Regulatory Fee payers by FRN. The pilot program initially will not be available for most. The FCC anticipates that the updated version of CORES will be available to the full FCC user community as of September 1, 2016  at https://www.fcc.gov/cores.The current version of CORES will remain available through September 30, 2016 at https://apps.fcc.gov/coresWeb/publicHome.do

Additional details about these modifications can be found on the CORES website at  https://apps.fcc.gov/cores/publicHome.do?help=true

CSAA Annual Meeting 2016 Keynote Speaker Dr. Tasha Eurich Will Share Strategies for “Bankable Leadership”

2016 is Second Year of Multi-Year Reimagining of CSAA’s Signature Event;
Adjustments to Traditional Schedule Will Enable Full Participation in Fewer Days

VIENNA, VA (April 25, 2016) – With a sharp focus on technology and on business and performance management, along with the networking opportunities for which the event is famous, the 2016 CSAA Annual Meeting will give participants the kind of value in both content and engagement that is unmatched at any other industry eventMarco-Island-Logo_vert.

The 2016 meeting will be held at the Marriott Resort Marco Island, Marco Island, FL, on October 22-26. Last year’s Annual Meeting in Sonoma, where a revamped education program took center stage, garnered rave reviews from attendees. “CSAA is entering the second phase of the reimaging of its Annual Meeting,” said CSAA President Pamela J. Petrow. “In 2015 a new emphasis was placed on educational programming, and the General Sessions were a hit with attendees. CSAA intends to bolster that emphasis on fresh, meaningful education in 2016. In addition, we are changing the traditional scheduling by reversing the program for Saturday and Sunday. The schedule change will allow attendees who are not on the Board of Directors to shorten their stay at the meeting by one day — and still participate in all educational programming and committee meetings as well as the high-level networking opportunities that the Annual is known for.”

Tasha Eurich low resKeynote speaker Dr. Tasha Eurich is an organizational psychologist, speaker and New York Times best-selling author of Bankable Leadership — and a fresh, modern voice in the leadership world. By pairing her scientific grounding in human behavior with a pragmatic approach to business challenges, she has helped thousands of leaders over the last fifteen years. With a PhD in Industrial-Organizational Psychology from Colorado State University, Eurich serves on the adjunct faculty of the Center for Creative Leadership, one of the top ten executive development institutions in the world. She’s also the principal of The Eurich Group, an executive development firm that helps companies succeed by improving the effectiveness of their leaders and teams.

As a passionate, often humorous and always enlightening speaker, Eurich travels the world spreading her message. She contributes to Entrepreneur Magazine, has been featured in outlets like ForbesThe New York TimesCNBCUSA Today, INC. MagazineToday.com, and CNN. She has been named one of Denver Business Journal’s “40 Under 40” as well as a “Top 100 Thought Leader” by Trust Across America, alongside Stephen Covey, Jim Kouzes, and Bill George. In 2015, she was named a “Leader to Watch” by the American Management Association along with notables including Patrick Lencioni, Ram Charan, and Chip Heath.

“We are pleased to feature a ‘next-generation’ speaker at the Annual Meeting,” said Petrow. “CSAA members are always looking toward the future, and Dr. Eurich is sure to provide them with new strategies to stay ahead of today’s leadership challenges.”

Education sessions (October 24-26) at the Annual Meeting will focus on how alarm industry leaders can address critical issues and challenges facing the monitoring industry, including workforce development, executive management, technology updates, and telecomm issues. The complete roster of speakers will be announced over the summer.

To further assist attendees, CSAA is offering a limited number of rooms at the headquarters hotel at rates as low as $185/night.  “2015 saw the largest attendance CSAA has had in recent years, and we are confident our reimaging of the meeting will top last year’s record when we convene this fall in Marco Island,” said Petrow.

To register for the CSAA Annual Meeting, visit csaaintl.org/2016am. The Marriott Resort Marco Island in southwest Florida is on the Gulf of Mexico, just 55 minutes from the Southwest Florida International Airport (RSW) or a short drive from Naples, FL. Visit csaaintl.org/2016am for the special reservations link, or call 1-800-GET-HERE (1-800-438-4373).

###

 About CSAA International

The Central Station Alarm Association International (CSAA) is an internationally-recognized non-profit trade association that represents professional monitoring companies that are listed by a CSAA-approved Nationally Recognized Testing Laboratory, such as FM Approvals, Intertek/ETL or UL. CSAA is legally entitled to represent its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Since its incorporation in 1950, CSAA has served its members’ interests through education, online training, meetings and conventions, certification, insurance, and industry standards. www.csaaintl.org. For more information, contact Elizabeth Lasko at CSAA, 703-242-4670 x 16.

 

Throwback to 1911: Rules for “Troublemen”

Thanks to CSAA Past President Bob Bonifas for sharing a copy of the Chicago Telephone Company’s “Rules for Troublemen” from 1911.

“It looks like in 1911, ‘troublemen’ were still on horses, and I would assume the alarm industry techs were as well,” commented Bonifas. “I thought this was an interesting piece of history on communicating to employees in the jargon of the day — an interesting perspective from a bygone era.”

Check out the 1911 Rules. How do your present-day customer service rules compare?

 

Monitoring Company Outreach Spurs New York State toward ASAP Deployment

ASAP-Concept1DRecent advancements towards ASAP deployment in New York demonstrate what can be achieved when monitoring companies engage in outreach to PSAPs.  The April issue of “eJusticeNY,” the newsletter of the New York State Division of Criminal Justice Services, reports that ASAP is coming soon to New York:

“The state Office of Information Technology Services is working on developing the Automated Secure Alarm Protocol system for state law enforcement agencies that are dispatched using a computer-aided dispatch system. The system is a data exchange between alarm monitoring companies and 9-1-1 PSAP call centers that will replace telephone calls, promote better communication and decrease processing and response times to alarm related calls for service. As the project progresses, information will be distributed on how agencies can help get this innovative technology operational. The following alarm monitoring companies participate in this system and more are being added every month: ADS Nashville, Affiliated, Central Security Group, Diebold, Monitronics, Rapid Response, Safeguard Security, United Central Control, Vivint, ADT, American Alarm, CMS, Guardian Protection, Protection 1, RFI, Stanley, and Vector.”

This is a major step forward! A state communications system issue had been identified early in ASAP’s development as a major obstacle to ASAP deployment in New York. Doyle Security associates Ernie Coles, Kevin Stone and John Doyle, along with Lowitt Alarm and others, were undeterred by the technology challenge. They initiated an outreach program that simultaneously engaged the majority of the state PSAPs through the state’s 9-1-1 association. Once the association understood the program’s value to PSAPs, the association successfully lobbied state CJIS leadership to make ASAP compatibility a reality.

CSAA is pleased to report this exciting news to our members that monitor accounts in New York State. If your company is not yet ASAP-active, or you would like to participate in ASAP outreach efforts, please contact asap@csaaintl.org.

Read the complete issue of eJusticeNY.

 

CSAA Connects with CANASA and ALAS at ISC West

On April 6 at ISC West 2016 in Las Vegas, CSAA staff had the opportunity to meet with the leaders of the Associación Latinoamericana de Seguridad (ALAS) and the Canadian Alarm & Security Association (CANASA). Discussion topics included ASAP, education resources, and the challenges facing associations, among others.

Jay and Heather ISC West 2

From left: Heather Terrence, Executive Director of CANASA, and Jay Hauhn, Executive Director of CSAA, at ISC West 2016.

 

Becky and Albert ISC West

From left: Alberto Alvarez, Chief Executive Officer of ALAS, and Becky Lane, Vice President of Membership, CSAA, at ISC West 2016.

 

Photos by Elizabeth Lasko.

CSAA Talks ASAP at APCO’s Emerging Technology Conference

Becky Lane portrait 1 retouched

CSAA’s Becky Lane

ASAP activity continues across the country. On March 16 and 17, CSAA Vice President of Membership Becky Lane presented two sessions on the service at the Association of Public Communications Officials (APCO) Emerging Technology Conference in Kansas City, MO.

Lane’s first session was a “Tech Talk” program overview for law enforcement and 9-1-1 communicators. Her second, more in-depth session was tailored to PSAP directors and 911 Communications Coordinators, and included details on the service. At this session, several representatives of  those in attendance discussed  the process of becoming connected and  shared their experiences.

ASAP was launched in 2011 as a public-private partnership, designed to increase the efficiency and reliability of emergency electronic signals from central station alarm companies to Public Safety Answering Points (PSAPs). ASAP utilizes ANSI standard protocols developed cooperatively by APCO and CSAA. With ASAP, critical life safety signals and accurate information is processed more quickly, through the Nlets system of state-to-state PSAP communication, insuring that complete and accurate information is transmitted to the PSAP every time. The ASAP program has the potential to save PSAPs and emergency services millions of dollars.

ASAP-Concept1D“The ASAP service would not be possible without the relationships shared by APCO, CSAA, INLETS, and other respected Associations,” said Lane. “It is because of these relationships and belief in vision and steadfast commitment that the ASAP service is a reality. We are very appreciative of APCO’s invitation to attend these very important meetings.”

For more information about ASAP, contact asap@csaaintl.org or Becky Lane at 703-242-4670 x 18.

Ownership Changes and Internal Corporate Reorganizations May Require FCC Approval

Alarm service providers and equipment manufacturers should keep in mind FCC approval is required for most ownership changes.  If radio licenses are involved, prior FCC approval is generally required, although there may be ways to significantly reduce the usual 90 to 120 day approval time, using the FCC’s “conditional temporary licensing” mechanism (depending on the type of licenses involved).  For equipment manufacturers, the FCC generally must be notified of ownership changes that affect FCC equipment certifications within 60 days after the closing.  But some manufacturers also have radio licenses (such as demonstration licenses) that may require prior approval filings.

These entities should also keep in mind that many types of reorganizations, estate planning and tax savings activities and other transactions require prior FCC approval. Companies planning on such transactions should determine whether they must file an application for FCC approval, and obtain a grant, before closing the transaction.  Transactions requiring prior FCC approval include (but are not limited to):

  • The distribution of stock to family members in connection with estate planning, tax and other business activities, if there are changes to the control levels discussed above; Any sale of a company that holds FCC licenses;
  • Any sale, transfer or lease of an FCC license;
  • A change in the form of organization from a corporation to an LLC, or vice versa, even though such changes are not regarded as a change in entity under state law.
  • Any transfer of stock that results in a shareholder attaining a 50% or greater ownership level, or a shareholder relinquishing a 50% or greater ownership level;
  • Any transfer of stock, partnership or LLC interests that would have a cumulative effect on 50% or more of the ownership.
  • The creation of a holding company or trust to hold the stock of an FCC license holder;
  • The creation of new classes of stockholders that affect the control structure of an FCC license holder.
  • Certain minority ownership changes can require FCC approval (e.g., transfer of a minority stock interest, giving the recipient extraordinary voting rights or powers through officer or board position).
  • The conversion of a corporate entity or partnership into another form of organization under state law – e.g., from corporation to LLC or partnership to LLP and vice versa.

–Contributed by CSAA Counsel John Prendergast (Blooston, Mordofsky, Dickens, Duffy, and Prendergast, Washington, DC)

Alarm Industry’s Jerry O’Brien Laid to Rest

Jerry O'Brien funeral

Photo by Lou Fiore

Former Alarm Industry Communications Committee (AICC) Chair Jerry Michael O’Brien was buried at Arlington National Cemetery on February 29. He passed away in Tampa, FL on August 30.

CSAA Past President and current AICC Chair Lou Fiore and CSAA Counsel Ben Dickens attended the burial service. Last fall, AICC members passed a resolution in honor of O’Brien’s contributions to the alarm industry.

The following is an excerpt from the remarks given by the Chaplain, Captain Scott Foustat, at the service.

“By the time Jerry was 18, he was married, he had enlisted in the Air Force, and he soon would be a parent. Jerry’s dream was to develop, design and launch rockets, but as many of us discover, the needs of the Air Force come first, so Jerry was assigned to become an air traffic controller … not rockets, but a very reputable career path nonetheless. Jerry made the best of it, and he excelled at his job, establishing air traffic control centers all over the world, often in very remote places.

“Jerry was eventually selected for officer training, and he commissioned as an AF Officer, one of the last to do so without a college degree. While in the Air Force, Jerry and his family moved 21 times in 20 years. Jerry’s service spanned the Vietnam War, and he was awarded the Bronze Star Medal, among many others.

“Following his military career, Jerry took on various adventures, including managing a motion picture studio, representing an energy conservation business, managing API Security telecommunications, which led him to join Omnipoint-a start-up telecommunications company.

“Jerry will be remembered as a patriot, loyal friend, caring father, and beloved husband. Jerry rarely asked for anything in life (except maybe another cup of coffee), but he did have one request: to be buried at Arlington. It’s an honor for us today to grant that request!”

ADT Goes Live with ASAP in Boca Raton

March 1, 2016 — ASAP Subject-Matter-Expert Bill Hobgood reported that today “ADT went live with Boca Raton at 1:30 p.m. and received the first actual alarm within one minute of going live.”

ADT Boca(Right to left) Tonya George, ADT MAStermind Administrator; Tammie Hilend, ADT Vice President of IT; Bill Hobgood, Project Manager, Public Safety Team, Department of Information Technology, City of Richmond, Virginia; and Cindy Cevallos, Boca Raton Project Manager. The picture was taken shortly after ADT’s go-live with Boca Raton.

ADT follows Vector Security, Rapid Response, Monitronics, Affiliated, Protection One, and Guardian as the first alarm companies to connect with ASAP in the state of Florida. For more information about ASAP, visit csaaintl.org/asap.

ASAP-Concept1D

 

Volunteers Collaborate to Update CSAA Online Training

Training Group 1 small

From left: Mary Jo Lakhal, West Safety Services; Caryn Morgan, Bold Technologies;  Laurie Mitchell, Siemens Building Technology; Julie Webber, CSAA;  Kate Brickner, Vivint. Photo by Elizabeth Lasko.

 

Over three days last week, members of the CSAA Education Committee met at the CSAA office to review and update the CSAA Level One online training course. Updating this course is a high priority for the committee and the association in 2016.

“Education and training is so important to the industry and to every company,” said Laurie Mitchell, Operations Director for Siemens Building Technology, a CSAA Five Diamond-certified company. “Keeping training programs current with technology and other changes is challenging, but critical to the success of our operations.”

Siemens was joined by Kate Brickner, Corporate Trainer, Vivint; Mary Jo Lakhal, Senior Program Manager, West Safety Services; and Caryn Morgan, Operational Excellence Specialist, Bold Technologies, meeting in the Alarm Industry Museum conference room with CSAA Executive Director Jay Hauhn and CSAA Vice President of Education Julie Webber. In addition, Michael Gelvin, Assistant Central Station Manager, United Central Control, participated by phone.

“It was great to gather face-to-face with a group of dedicated subject matter experts from different companies to work on such an important project,” said Lakhal. “We tackled the course module by module to shape the Level One training into a current representation of our industry. It was exciting to incorporate important technology trends in the industry like ASAP to PSAP and IoT.”

“The collaboration over the last few days has been excellent. We really needed to meet in person to get this project done,” continued Mitchell. “The first module took the longest. As we’ve proceeded, we’ve all gotten on the same page, started speaking the same language, and the result is going to be a much-improved training tool for central stations.”

“Without the support of the industry we would not be able to bring together a team of learning professionals to tackle this major revision,” noted Webber. “Their efforts will benefit CSAA members and our industry overall.”

More than 20,000 people in 30+ countries have registered for CSAA Online Training. The new Level One course is planned to launch in May. Watch for updates from CSAA.

Training Group 5 small cropped

Michael Gelvin, United Central Control (pictured below), participated by phone. Photo by Elizabeth Lasko.

Headshot-MikeG

Michael Gelvin. Photo courtesy of UCC.