Intrado Life & Safety, Inc Longmont, CO (877) 262-3775 www.intrado.com
Contact: Jeffery Robertson Intrado, formerly West, is an innovative, cloud-based, global technology partner to clients around the world. Our solutions connect people and organizations at the right time and in the right ways, making those mission-critical connections more relevant, engaging, and actionable – turning Information to Insight.
Intrado-Life & Safety is a leading provider of 9-1-1 technology solutions across North America. Backed by over 40 years of world-class network engineering, Intrado manages the entire emergency response continuum through data management, reliable networks and a deep understanding of public and personal safety emergency response protocols. Our technologies for location services, cell tower monitoring, IoT and VoLTE help enterprises of all sizes meet FCC regulations and provide a better class-of-service to their subscribers and end-users.
Emergency Response Link (ERL) from Intrado simplifies the complexity of alarm monitoring using location intelligence to link subscribers to the appropriate Authority Having Jurisdiction (AHJ). Our fully managed, automated system built from high-quality spatial and tabular data is thoroughly audited and verified so that users can dispatch every alarm to the appropriate AHJ with speed and confidence. ~Returned in February 2020
I Am Smart Technology, Inc. Denver, CO (720) 998-2551 http://iamsmarthomeiot.com/
Contact: Michael Haynes I Am Smart Technology, Inc. (“IAMST”) is a Colorado based company, in business for over 19 years. We are pioneering alarm technology with the development of the patented Smart Switch™ Electrical Plugs, Sockets, Outlets, Detectors, Receptacles and more. Our technology allows the IoT and all interrelated computing devices, mechanical and digital machines the ability to connect and transfer data over a network without requiring human monitoring or interaction. IAMST’s products work with furnaces, stoves, cook-tops, microwaves, space heaters, clothes dryers, tree lights, as well as, small appliances, such as, hot plates, fans, curling irons and toasters, etc. Our patented Smart Switch™ products will reduce injury, loss of life, environmental pollution, and property damage by shutting off the source of the power, gas, or water to any and all attached appliances when smoke, water, or toxic levels of carbon monoxide are detected. Our products have a programmed time delay feature to mitigate false-alarms and can simultaneously alert a monitoring service and end users alike. ~Joined in April 2020
Non-Listed Alarm Monitoring
Associated Security Corporation
East Hartford, CT (860) 291-8111 https://associatedsecuritycorporation.com/
Contact: Faraz Rehman Associated Security Corporation is a privately held, family-owned, Connecticut-based company founded in 1975. We were also one of the first alarm companies in our state to have an in-house, state of the art computerized central station. Today we maintain an unwavering priority on delivering unmatched customer service and the pride of installing quality security products. ~Joined in December 2019
Costco Wholesale Issaquah, WA (425) 313-8100 www.costco.com Contact: Mike Kang The company’s first location, opened in 1976 under the Price Club name in San Diego. Originally serving only small businesses, the company found it could achieve far greater buying clout by also serving a selected audience of non-business members. With that change, the growth of the warehouse club industry was off and running. In 1983, the first Costco warehouse location was opened in Seattle. Costco Wholesale is now a multi-billion dollar global retailer with warehouse club operations in eight countries. Recognized as a leader in their field, dedicated to quality in every area of their business and respected for outstanding business ethics. Bringing members the best possible prices on quality brand-name merchandise. With hundreds of locations worldwide, Costco provides a wide selection of merchandise, plus the convenience of specialty departments and exclusive member services, all designed to make your shopping experience a pleasurable one. ~Joined in January
2019 New Members
AlarMax Distributors, Inc. Pittsburgh, PA
(412) 371-6135 www.alarmax.com Contact: Ken Lawrence Founded in 1990, AlarMax Distributors, Inc. currently operates 22 locations across the USA. All locations are staffed with industry veterans and maintain a robust inventory, which allows them to service their clients next day in nearly all markets. AlarMax is a supplier to licensed, professional low voltage integrators, providing them access to the industry’s best brands for Security, Video Surveillance, Fire Alarm, Networking, Communications, Wire & Cable, all the accessories, and much more. ~Joined in October
London, United Kingdom
+44 7539932328 www.calipsa.io Contact: Tara Biglari Calipsa is a London-based video analytics company. Their cloud-based software is powered by state of the art Deep Learning algorithms, which reduce false alarms by over 80%. Requiring zero hardware and working with existing infrastructure, Calipsa’s mission is to detect and help prevent crime by using CCTV as a source of information. They’re looking to change how security monitoring is done on a global scale by eliminating noise, helping monitoring companies to make better decisions, more effectively. ~Joined in May
(703) 973-7527 http://www.davantis.com
Contact: Charles Volschenk Davantis Technologies is a developer of video detection analytics, with specific solutions for central monitoring providers. ~Joined in July
(617) 984-8061 www.easternbank.com
Contact: Matthew Hunt Eastern Bank is a 200 year old mutual bank headquartered in Boston, MA. It is the largest and oldest mutual bank in the United States, with 95 branches and $11 billion in assets. ~Joined in October
IPtelX, LLC Bay City, MI
(989) 891-2900 www.iptelx.net
Contact: Jordan Dice A leading provider of mission critical and cost-efficient IP telecom services, IPtelX provides a robust and secure global network to alarm and security companies throughout North America. We are the trusted telecom carrier for reliable alarm signal communications. ~Joined in February
Maxwell Signs & Decals Chatsworth, CA
(818) 773-5533 www.maxwellmfg.com
Contact: Michael Kagen Maxwell is a full service manufacturer of high quality custom printed security signs, decals and graphics. Since 1977, they have helped thousands of companies worldwide to promote their professional image and build their brand. With a proud history of developing innovative products and services, their mission is to help facilitate the growth and success of customers and exceed their expectations on every job. ~Joined in September
RSPNDR Inc. Toronto, ON
(866) 477-7637 www.rspndr.io
Contact: Frank Pietrobono RSPNDR is an Alarm Response Marketplace that connects Monitoring Stations to a pool of mobile guard companies. The RSPNDR marketplace and platform technology locates the optimum responder on every security alarm dispatch, generating industry-leading response times, transparency and electronic reporting. ~Joined in August
Sentry AI (Smart Home Sentry, Inc.) Sunnyvale, CA
(415) 683-6724 www.smartsentry.ai
Contact: Uday Kiran Chaka Sentry AI reduces monitoring center costs by 20 to 40% by using the latest computer vision technology to remove up to 89% false alerts and shows only important security events to operators. Sentry provides key capabilities, such as human, face and vehicle recognition, behavior and path analysis to identify out of norm activities to help the operators. It easily integrates with existing software and can be deployed very quickly. ~Joined in October
USI Insurance Services
White Plains, NY
(914) 459-6292 www.usi.com Contact: Robert Tockarshewsky USI Insurance Services is a national leader in insurance brokerage and consulting in property-casualty, employee benefits, personal risk services, retirement, program, and specialty solutions. ~Joined in April
White Plains, NY
(914) 920-3400 www.wesuite.com
Contact: Tracy Larson WeSuite is a manufacturer of leading sales management software that is purpose-built for technology systems integrators by technology systems integrators. The company’s comprehensive suite of software tools help security, IT, electrical and AV sales organizations to streamline and simplify their workflow, taking them painlessly from contact to contract. ~Joined in June
West Hills, CA
(818) 730-4690 www.attritionbusters.com
Contact: Bob Harris Attrition Busters uses a combination of interactive presentations and mentoring sessions to help recurring revenue model service organizations stimulate employee enthusiasm and effectiveness. Their successful track record comes from helping clients differentiate themselves from competition, prevent customer cancellations that “could have” been prevented and make more sales that “should have” been made. ~Joined in June
Cloud Communication Technologies, LLC., a Giacalone Associates, LLC Company Holmdel, NJ
(201) 394-5536 www.cloudcommunicationtechnologies.com
Contact: Peter Giacalone Cloud Communication Technologies, LLC. serves dealers, central stations, manufacturers and service organizations throughout the world. Adhering to strict professional standards and a rigorous code of ethics, they have established a set of operating procedures that enhance the professionalism and credibility of their clients. As a value added agency that provides a consultative approach to managing companies and their technology requirements, Cloud Communication Technologies, LLC. is dedicated to improving the competence of their clients, so that they may then serve their own clients with reliability, integrity and the highest level of professionalism. ~Joined in April
Peter M Goldring Consulting LLC Freehold, NJ
(516) 640-1410 www.cloudcommunicationtechnologies.com
Contact: Peter Goldring With 35+ years of industry experience with security companies of all sizes throughout the world, we are uniquely qualified to help with acquisitions, vendor selection, valuation and transition and crisis management. ~Joined in October
Security Funding Associates
(626) 795-9199 http://securityfundingsolutions.com
Contact: Tony Smith Security Funding Associates is a boutique investment banking firm that provides advisory services, financial and operating solutions, and specialized client-defined assignments. Originally founded by Tony Smith, SFA incorporates over twenty years of management expertise and financial dealmaking in the security alarm industry. ~Joined in August
Wetherill Park, NSW, Australia
+1 (300) 556-334 http://www.jdsecurity.com.au
Contact: Paul Crawford Founded in Sydney in 1984, JD Security owns & operates a Grade A1 Alarm Monitoring Centre – Australian Standards’ Best Rating – built with redundant IT systems & other first-class features. As a leading integrator of security, video & access control systems, JD Security serves Small & Medium Business, Enterprise Business, Government & National Accounts across Australia. ~Joined in August
My-Pulse IoT Solutions Ltd.
Belleville, St. Michael, Barbados
+1 (246) 431-2774 www.my-pulse.com
Contact: Neil Owen
My-Pulse.com IoT Solutions Ltd. is a company that provides monitoring and call center services to Barbados and multiple Caribbean countries which includes residential and commercial clients. Through symbiotic relationships and innovative technology, we are a proven reliable regional safety and security provider. ~Joined in August
Seguritech Privada, S.A. de C.V.
Mexico City, Mexico
(555) 083-0000 http://seguritech.com
Contact: Vanessa Corona Over more than 23 years, Seguritech Privada has dabbled and evolved in different areas serving private clients, corporate and government sectors in the Americas. They contribute to the achievement of National Security projects. This has involved major technological, human, infrastructure and organizational challenges, to which Seguritech Privada responds with great areas of specialization. ~Returned in June
Listed Alarm Monitoring
Simon Operational Intelligence Center
Contact: Steve Palencia The Operational Intelligence Center (OIC), housed inside Castleton Square Mall, is a centralized, enterprise-level facility that operates 24 hours a day, seven days a week, and 365 days a year. Rather than managing operations at the property level, the OIC allows for data and information to be gathered, analyzed, prioritized, and acted upon at the enterprise level, resulting in fast and effective information sharing. The OIC also currently supports large commercial platforms by: improving customer service with highly trained and experienced staff; utilizing CCTV technologies to view, patrol, and analyze camera systems; employing an industry-leading data visualization and geospatial interface; and monitoring social media, open/closed sources, weather hazards, and organized retail crime (ORC) with intelligence based services. ~Joined in June
Non-Listed Alarm Monitoring
Compass Security Solutions
(770) 388-3625 www.compasssecuritysolutions.com
Contact: Thomas Frey As the first guard company in the southeast to GPS track their security officers, Compass Security Solutions has strived to provide the best trained and supervised guard since the company started 25 years ago. They later began providing security alarm installation and monitoring, as well as video monitoring services, and soon evolved into a full service security integrator. ~Joined in August
Guardian Security Systems, Inc.
(907) 646-8445 www.gssiak.com
Contact: Danielle Bowman As a family owned and operated company since 1974, Guardian is proud to be Alaska’s only full service security company. They develop security programs for major corporations and institutions as well as residential customers. Services include uniform guards, patrol service, and electronic security which include security alarms, access control and closed circuit camera options. ~Joined in September
(212) 671-3355 www.ohzsecurity.com
Contact: Isaac Feldman Monitoring consultants stationed in NYC and surrounding areas, OHZ began with the initiative to protect differently and prepare creatively. Specializing in security systems for commercial facilities and construction sites, state of the art data centers are combined with human perception for macho that speaks tech. ~Joined in May
Security Technology Services Provider
Initium Novum LLC
(219) 386-2001 Contact: Kevin Babich Initium Novum LLC was founded to provide IT Managed services to the Wireless Telecommunications Vertical Market. ~Joined in March
ABC Supply Co. Inc.
(608) 368-2404 www.abcsupply.com
Contact: Jay Calteux Since its founding in 1982, ABC Supply Co. Inc. has revolutionized the roofing material distribution business. In the process, the company has grown into a $10.5 billion enterprise serving the needs of the professional contractor with exterior building material stores across the United States. Their success is the result of an unwavering focus on a single, simple guiding principle—treat contractors with respect, and give them the products and services they need to build their businesses. With more than 760 locations nationwide, they are the largest wholesale distributor of roofing products in the United States, and one of the nation’s largest distributors of siding, windows and other select exterior building products. ~Joined in July
(209) 394-6914 www.fosterfarms.com
Contact: David Thompson Foster Farms was founded in 1939 as a poultry company and has since expanded into prepared foods, ready to eat products, turkey, and owns the Crystal Creamery Dairy Company. ~Joined in September
Why should your company become a member of TMA?
We protect your interests through Government Relations and Regulatory Advocacy
TMA keeps you informed about legislative and regulatory actions affecting the alarm industry. Through the Alarm Industry Communications Committee (AICC), TMA works to protect members’ interests in the area of government affairs and regulation. AICC retains attorneys and professional lobbyists to work with Congress and regulatory agencies to help insure that member companies are able to operate in the most effective manner.
TMA coordinates with the Federal Communications Commission to protect and maintain the exclusive radio frequencies allocated to monitoring centers.
TMA represents member companies’ interests at Related Organizations.
TMA maintains liaisons with government agencies and groups such as the International Association of Chiefs of Police (IACP), the International Association of Fire Chiefs (IAFC), the National Sheriffs Association (NSA), the National Fire Protection Association (NFPA), the Association of Public-Safety Communications Officials (APCO) and organizations in the insurance industry, as well as related groups such as the Electronic Security Association (ESA), the Canadian Security Association (CANASA) and the Security Industry Association (SIA). These relationships allow us to best represent the interests of our members.
TMA partnered with APCO and the National Law Enforcement Telecommunications System (NLETS) to design and develop the Automated Secure Alarm Protocol (ASAP), a national service that is the next generation for the processing of information from alarm monitoring stations needing emergency dispatch. ASAP is a fully-automated, computer-aided dispatch system which allows TMA members to communicate and exchange information directly with the 9-1-1 centers (PSAPs) without a telephone call or call taker involvement. Participation in this program is only available to TMA members.
TMA offers members top-of-the-line networking opportunities and top-notch education.
Face-to-face networkingand education: Members receive discounts when participating in any of the meetings below.
Leaders in the industry come together at the Annual Meeting each fall, which features sessions on the industry’s future, market trends and other topics, along with exclusive networking opportunities.
A mid-year meeting and trade show, gives members an additional opportunity to discuss issues and to chart TMA’s response to future challenges.
The Fall Operations Management Seminar is the “can’t miss” annual event for monitoring center personnel to network, exchange ideas on industry best practices and learn about the latest technology and trends. Attendees to this meeting also have the opportunity to tour state-of-the-art monitoring centers.
TMA’s online training for monitoring center operators and other center employees is the “gold star” in the industry. Members can receive up to a 40% discount with bulk purchases.
Publications, both digital and print, are an important source of information for members. The Dispatch, a print magazine issued quarterly, and Signals, an e-newsletter issued weekly, include government relations news, profiles of award-winning monitoring centers, updates on programs companies can take advantage of to help them grow, and more. TMA also publishes the definitive guide to monitoring center burglar and fire alarm systems.
Webinars and Virtual Product Reviews keep members up-to-date on the latest trends and technology.
TMA wikis provide members-only information on state licensing requirements, best practices on disaster preparedness; hiring and personnel; monitoring center design; and signals format.
Members may take advantage of many complimentary communication options.
Our communication channels cross all media and reach viewers within both the security installation and monitoring business sectors. Share your successes and knowledge with TMA members and stay connected. The following complimentary options offer TMA members valuable exposure through publication and education.
Dispatch Article– a subject-matter expert provides a non-branded, informational article on a timely technology or process with byline.
Educational Webinar– a subject-matter expert delivers a non-branded, education presentation via webinar on a timely technology or process.
Educational Presentation (delivered at TMA in-person events) – a subject-matter expert delivers a non-branded, education presentation on a timely technology or process. (Presentation requires submission and approval.)
Blog Post– a subject-matter expert delivers non-branded, educational information on a timely technology or process.
Member News/Press Release– News shared via Signals and Dispatch, as well as social media.
TMA provides you with forums to interact with others in the industry for your benefit and that of the industry.
TMA is an American Nation Standards Institute (ANSI) Standards Development Organization (SDO), and TMA members have the opportunity to propose standards and to participate on standards-development task forces, thereby having a voice in the direction of the industry.
TMA volunteer committees offer an opportunity for members to participate in areas of their special interest to help advance the association and the industry while making valuable networking contacts.
Our social media sites (Twitter, Facebook, and LinkedIn), function as an important platform for interaction between industry professionals and as new sources.
Our ACCENT provides our members with an excellent forum to exchange ideas and solutions to common problems.
TMA provides companies with ways to differentiate yourself from your competitors
The TMA Five Diamond Program, exclusive to TMA members who are listed/approved by a Nationally Recognized Testing Laboratory (NRTL), provides a competitive edge in the marketplace by recognizing the commitment of these companies to excellence in employee education, customer service, operational standards, and the reduction of false dispatches.
The annual TMA Awards program recognizes outstanding companies and personnel.
To Apply for Membership
For further information or to request an application contact:
TMA, Director of Membership and Programs
Fax: 703-242-4675 firstname.lastname@example.org
Change in Ownership
Membership is held by the company and is not transferable. If a change in the control of a TMA member company occurs, the member company may need to reapply for membership. Membership may be suspended during this time, if the application is approved, membership shall be reinstated. If not approved, membership shall terminate without refund.
Membership Reinstatement Fee
A lapsed or cancelled TMA member company who elects to rejoin the association within two (2) years, will be assessed a 10% reinstatement fee, are not eligible for new member specials or discounts, and may be required to reapply for membership.
Watch our membership video and discover what TMA has to offer and listen to what our members are saying.
Why Join TMA
When your company joins TMA, you become part of the association that promotes and defends the interests of the monitoring industry, through its work in government relations, regulatory advocacy, and standards development.