• Sign-On Bonus $5,000 full time hires.
• Compensation starts up to $24 per hour commensurate with experience.
• Hybrid schedule available.

Good money. Good benefits. Minimal bull.

We know you have a lot of options for work these days, so we won’t waste your time. Our only mission is to protect people, their homes, and businesses, with electronic security systems and 24-7 monitoring. It’s not rocket science, but it’s damn important.

And by the way, we’ve been at this for 51 years, still family-owned, and the first employee we hired is still with us. That tells you something about how we value people, and how our employees value working here.

Today we are hiring people for our 24-7 Alarm Monitoring Center in Arlington, Massachusetts, where we monitor security systems, fire alarms, medical alert systems, video surveillance and other networked systems for homes and businesses across New England.

In this role, you will work both in our center, and eventually some days remote from home (post training) handling both routine signals and priority alarms. You will reach out to property owners or dispatch police and firefighters when needed. You will provide direct customer service, including technical assistance to help customers troubleshoot issues.

Prior security alarm monitoring experience is not required, because we have a robust paid training program.

If you want to feel good about your job, because you help people in your community stay safe, every day, then please contact us now.

Great Benefits: American Alarm team members have a comprehensive benefits program for Full-Time hires that includes: medical, dental and vision insurance coverage; 401k plan with employer matching contributions; Flexible Spending Accounts (FSA); life insurance, supplemental life and AD&D insurance; short-term and long-term disability insurance; paid vacation, personal and holiday time.

Equal Opportunity Employer.

FULL JOB DESCRIPTION HERE

Position Summary:

Knowledge:

• Maintain a strong knowledge of industry and company operations.
• Knowledge of all sales, installation, billing and monitoring systems which assist managing our business.
• Basic knowledge of accounting principles and practices.
• Knowledge of Microsoft Office (Word, Excel, Access, Outlook), Internet, and other computer applications.
• Knowledge of Company policies, procedures, guidelines and practices.

Skills:

• Must possess strong organizational skills and the ability to prioritize and maintain multiple assignments.
• Must have excellent listening skills.
• Must be able to take direction and perform task in an expedient manner.
• Must have good customer service, and interpersonal skills.

Abilities:

• Ability to write reports, business correspondence and procedure manuals.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• The noise level in the work environment is usually moderate.
• Normal office environment.
• Work hours as required to support company metrics.

Minimum Qualifications:

• High School Diploma or General Education Degree (GED) and one year experience supporting sales or service related business.

Certifications, Licenses, Registrations:

• May be required based on requirements of certain State and local regulations.

FULL JOB DESCRIPTION HERE

Position Summary:

Knowledge:

• Maintain a strong knowledge of industry and company operations.
• Knowledge of all sales, installation, billing and monitoring systems which assist managing our business.
• Basic knowledge of accounting principles and practices.
• Knowledge of Microsoft Office (Word, Excel, Access, Outlook), Internet, and other computer applications.
• Knowledge of Company policies, procedures, guidelines and practices.

Skills:

• Must possess strong organizational skills and the ability to prioritize and maintain multiple assignments.
• Must have excellent listening skills.
• Must be able to take direction and perform task in an expedient manner.
• Must have good customer service, and interpersonal skills.

Abilities:

• Ability to write reports, business correspondence and procedure manuals.
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; twist; use hands to handle; push; pull or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.
• The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

• The noise level in the work environment is usually moderate.
• Normal office environment.
• Work hours as required to support company metrics.

Minimum Qualifications:

• High School Diploma or General Education Degree (GED) and one year experience supporting sales or service related business.

Certifications, Licenses, Registrations:

• May be required based on requirements of certain State and local regulations.

FULL JOB DESCRIPTION HERE

Position Summary:

Education:

• College Degree in Sales and Marketing or other related degree, or equivalent.

Experience:

• 3 to 5 years proven previous sales/sales supervisory experience.

Skills:

• Excellent interpersonal skills.
• Strong communication skills.
• Flexible Style (“do whatever it takes” approach).
• Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach.
• Ability to travel, nights and weekends, to accommodate the Customer’s agenda.
• Strong analytical ability.
• Demonstrated managerial skills.

FULL JOB DESCRIPTION HERE

Position Summary:

FULL JOB DESCRIPTION HERE

Job Description:

We are a leading alarm monitoring and dispatching center. Our representatives are responsible for monitoring alarm systems to detect emergencies, such as fires and illegal entry into establishments.

The ideal candidate must be reliable, have excellent communication, Supervisory and/or Management experience, and the ability to remain calm and composed, especially in emergency situations. Experience with Alarm Dispatching is preferred. We are an essential business, open 24-7.

Duties:

• Assisting Administration team with management of representatives in Central Station
• Supervision, training, and scheduling representatives
• Answering a multi-line phone system for a 24-7 alarm monitoring center.
• Multi-tasking, taking appropriate action as needed in different situations.
• Work in a team-environment.
• Receiving incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
• Relaying information and messages to and from emergency sites to law enforcement agencies, and to all other individuals or groups requiring notification.
• Recording details of calls, dispatches, and messages.
• Other duties as assigned

Preferred Competencies:

• High level of professionalism & Management experience
• Commitment to customer satisfaction and an ability to make quick and accurate decisions
• Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
• Willingness to learn and grow with the company

Benefits and Perks:

• Paid Training.
• Full-time employees get health insurance, earned time accrual, life/disability insurance, dental insurance, Employee Assistance Program and the option of contributing to a simple IRA. Referral bonus and performance incentives available.
• Weekly pay
• Paid breaks and lunches
• Room for growth

Position Summary:

Education:

• College Degree in Sales and Marketing or other related degree, or equivalent.

Experience:

• 3 to 5 years proven previous sales/sales supervisory experience.

Skills:

• Excellent interpersonal skills.
• Strong communication skills.
• Flexible Style (“do whatever it takes” approach).
• Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach.
• Ability to travel, nights and weekends, to accommodate the Customer’s agenda.
• Strong analytical ability.
• Demonstrated managerial skills.

FULL JOB DESCRIPTION HERE

Position Summary:

Education:

• High school diploma or equivalent.

Experience:

• Minimum of 2 years in a customer service role, or general business experience
• Professional experience using computer software
• Business to Business relations and support preferred

Skills:

• MS Word and Excel required.
• MS Outlook preferred
• MS Windows
• Creative problem-solver
• Business Acumen with basic accounting skills
• Ability to function within a team environment
• Goal-oriented
• Exceptional Written and verbal skills
• Demonstrated independent judgment skills
• Ability to handle multiple tasks
• Type 35 wpm
• Excellent customer service skills

FULL JOB DESCRIPTION HERE

Position Summary

Skills:

• Computer skills and advanced presentation skills with proficiency in Power Point. The position will require building presentations for clients using a Microsoft PowerPoint template.
• Must have good customer service skills and be able to apply tact, diplomacy, reason and logic.
• Must have strong communication skills to assist internal and external customers.
• Requires skills in interpersonal relations, judgment, and listening.

Abilities:

• Ability to meet and crush monthly, quarterly and annual quotas.
• Ability to read, analyze, and interpret multifamily publications, professional journals, technical procedures, or whitepapers.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

Work Environment:

• The noise level in the work environment is usually moderate.
• Must have reliable transportation to travel on a daily basis to visit customers and ADT branches.

Minimum Qualifications, Certificates, Licenses, and Registrations:

• Bachelor’s degree or recognized equivalent experience with a concentration in management, marketing and sales and three years multifamily sales or security/home automation industry experience.
• National account sales experience is preferred.
• Must have valid driver’s license issued by the state in which they reside and proper automobile registration.
• Proof of insurance for personal automobile liability with limits no lower than the financial responsibility limits required by the state where the employee resides. Failure to maintain this insurance will result in corrective actions being taken, up to and including termination.

FULL JOB DESCRIPTION HERE