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You are here: Home1 / Job Board

Senior Account Manager - Greater NYC/NJ

Senior Account Manager

Greater NYC/NJ

Engineers, designs, install and maintain information technology, telecommunications infrastructure and integrated security solutions for large corporations.

The Integrated Security Solutions division supports our National Security and Economic Interests by protecting our customer’s resources, employees, assets, both physical and intellectual. Our team has more than 30 years of experience designing, implementing and maintaining large, complex enterprise-wide security management systems.  We take a holistic approach to our customer’s security needs by focusing on security system integration at multiple layers and deploying and then integrating the best technologies to meet the mission.

We maintain VAR relationships and technical certifications with industry leading providers including Lenel, AMag, Milestone, Exacq Vision, Qognify, AXIS and Bosch just to name a few.

AllCom has earned an outstanding reputation with its customers for providing engineering expertise, rigorous project management and highly experienced technical staff.

As a member of the Business development team, your role will be to position AllCom products, services and solutions with new opportunities as well as maintaining existing clients and contractor relationships.  You will be responsible for maintaining a close relationship with our current customers/contracts to ensure customer satisfaction, systems upgrades and any additional opportunities/projects that may come up within the account.

Knowledge and Skills:

  • Minimum 5 years’ experience in electronic security business development or direct sales of information technology infrastructure solutions to enterprise-level commercial
  • Formal training and experience in Enterprise sales, Federal business development, solution selling and/or strategic account management
  • Experience providing products and services to large commercial end-users, directly or as a subcontractor, and a functional understanding of the acquisition, proposal development and contracting processes related thereto.
  • Proven ability to build and manage multimillion dollar customer relationships
  • High energy, results-oriented, strategic, and aggressive attitude toward business development and sales
  • Strong communication, presentation, negotiation, and sales skills at all levels of an organization
  • Must possess professional work ethic, self-motivated, self-managed and goal oriented.
  • Professional appearance and demeanor required.
  • Must be able to pass pre-employment testing (drug and background)
  • Up to 20% overnight travel will be required

Benefits and Salary:

  • Base salary in the $120’s range with OTE in the $170’s

We have an outstanding OPPORTUNITY for the highly energetic, motivated, results-oriented business development professionals to join our team.  If you are in a position to take advantage of your past experience, proven track record of success with building relationships, identifying, and developing new business with government customers, large government prime contractors and large commercial clients, this is YOUR OPPORTUNITY/TIME TO MOVE FORWARD.

If this opportunity is of interest, please call John Rose (404) 217-7211 or email: john@neisnet.com

12May2022

Service Technician Integrated Security Solutions - New York Metro Area

Service Technician Integrated Security Solutions

New York Metro Area

Job Summary:

Our client engineers, designs, install and maintain information technology, telecommunications infrastructure and integrated security solutions for the US federal government and large corporations.

The Integrated Security Solutions division supports our National Security and Economic Interests by protecting our customer’s resources, employees, assets, both physical and intellectual. Our team has more than 30 years of experience designing, implementing and maintaining large, complex enterprise-wide security management systems.  We take a holistic approach to our customer’s security needs by focusing on security system integration at multiple layers and deploying and then integrating the best technologies to meet the mission.

We maintain VAR relationships and technical certifications with industry leading providers including Lenel, AMag, Milestone, Exacq Vision, Qognify, AXIS and Bosch just to name a few.

We have earned an outstanding reputation with its customers for providing engineering expertise, rigorous project management and highly experienced technical staff.

We are looking for highly energetic, motivated, results-oriented business technical professionals to join our team.  If you have a proven track record of successfully building relationships with business, government customers, large government prime contractors and large commercial clients we would like to talk with you!

Salary:

  • $90k to $95k+

If this opportunity is of interest, please call John Rose (404) 217-7211 or email: john@neisnet.com

12May2022

Alarm Technician - Northern NJ

Alarm Technician

Northern NJ

Summary:

Our Client is a well-respected regional alarm company located in northern NJ that has been serving customers for 32-years. Our ideal candidate will be responsible for troubleshooting, servicing & installing security and fire alarm systems in residential and commercial properties.

Duties and Responsibilities:

Responsibilities include, but are not limited to:

  • Troubleshooting residential and commercial burglar and fire alarm systems
  • Resolve system issues
  • Performing annual test and inspects
  • Identify risk and consult customers on effective solutions
  • Completing required work orders/paperwork
  • Working with office support team
  • Providing excellent customer service
  • Manage service truck inventory of parts
  • Availability to work OT as needed

Requirements:

  • Minimum of 5-10 years of experience – trouble shooting, servicing and repairing Residential & Commercial security and fire alarm systems
  • Familiar with hardwired and wireless systems
  • Experience with Ademco, Interlogix, 2Gig, Silent Night, Fire Lite, DSC, and Napco systems
  • Strong troubleshooting and critical thinking skills
  • Strong attention to detail
  • Network/IT experience a plus

Benefits:

  • Company provided take-home vehicle
  • Company provided phone and tablet
  • Targeted bonus structure
  • Paid vacation and holidays
  • Health insurance
  • Employee discount
  • Ongoing product training and development programs
  • Professional development assistance

Aggressive sign on bonus will be offered for a qualified technician.

If this opportunity is of interest, please call John Rose (404) 217-7211 or email: john@neisnet.com

12May2022

Regional Operations Manager - Northeast/Boston

Regional Operations Manager

Northeast/Boston

Summary

Regional Operations Manager (ROM) for the Northeast. ROM is responsible for all operations, sales, maintenance, installation of large enterprise security systems, and infrastructure for large national accounts and all customers in the Burlington, VT; Albany, NY; Boston, MA; Dover Plains, NY and New Haven, CT. The systems to be maintained are Access Control, CCTV, Video Management Software, Intercoms, Alarms, and other life safety systems.

Requirements:

  • 10+ years previous experience in operations management in the large electronic Security systems.
  • Have a working knowledge of CCTV, Access Control, Intercoms, Intrusion detection and Network Infrastructure.
  • 10+ years of managing multi location security branches/operations.
  • Managing supply chain, inventory, $25M+ P & L, and direct hands-on experience with large enterprise end-users. Hiring of account managers and technical staff.

Desirable Knowledge and Skills:

  • Implementation and Maintenance of Intercom Systems, Intrusion detection systems and access control and video surveillance systems.
  • Experience evaluating, designing, and implementing electronic security technologies

Salary:

Base salary in the $130’s range and OTE in the $200’s

If this opportunity is of interest, please call John Rose (404) 217-7211 or email: john@neisnet.com

12May2022

Director of Information Technology - Mid-Atlantic

Director of Information Technology

Mid-Atlantic

Duties and Responsibilities:

  • Plan, supervise, and schedule the day-to-day IT operations.
  • Hire, train, and develop a team of network and system professionals.
  • Manage identification of security vulnerabilities and develop remediation plans.
  • Monitor and report on metrics to meet and exceed contracted SLAs.
  • Maintain a patch management program of physical & virtual servers, hardware, and another network device.
  • Supervise adherence to Information Security Frameworks.
  • Serve as an escalation on-call contact on a 24×7 basis.
  • Prepare and issue quarterly performance reviews for all assigned personnel.

Qualifications and Skills:

  • Expert level network understanding of LAN/WAN technologies, including BFD for BGP to maximize network uptime and reconvergence.
  • Hands on experience with Cisco, Palo Alto & Avaya
  • Demonstrated Leadership of an IT organization operating 24×7 with uptime SLAs.
  • Implementation experience with information security frameworks
  • Experience in Avaya telecommunications systems and multi-carrier SIP communications network
  • Proficiency in Linux and Windows servers
  • Bachelor’s Degree in Information Technology, Computer Science, or related field
  • Minimum five years’ experience working in IT operations.
  • Minimum three years’ experience overseeing IT Teams and projects
  • Certifications and continuing education preferred.

Benefits and Salary:

  • Comprehensive Benefits: medical, dental and vision
  • 401k
  • PTO
  • Full relocation assistance
  • Base salary in the $185k range with OTE in the $220’s

If this opportunity is of interest, please call John Rose (404) 217-7211 or email: john@neisnet.com

12May2022

Training and Implementation Specialist, Micro Key Solutions- Kissimmee, FL - open to a qualified remote candidate!

Training and Implementation Specialist

Micro Key Solutions
Kissimmee, FL – open to a qualified remote candidate!

Job Description:

This position is responsible for providing training and implementation of our suite of monitoring and monitoring dispatching solutions to our new or existing customers. This employee will ensure timely and effective customer service expectations are met and exceeded always. They will work toward and assist in the achievement of individual teams and departments.

Key Responsibilities:

  • Travel on-site to facilitate software application training to new or existing customers (approx 20%)
  • Facilitate remote training calls with new and existing customers
  • Create and facilitate project plans for new customers
  • Create training documentation group and individual training sessions
  • Create video training content for on-line university
  • Provide post-training session follow-up
  • Manage customer implementation milestones
  • Maintain updated calendar
  • Attend and participate in weekly team meetings
  • Maintain an average of 75% of work time on the phone with customers when in office
  • Work with support team members to resolve technical issues for customers
  • Communicate with MKS Team Leadership on complex technical issues for customers
  • Participate in special projects and perform other duties as required

Qualifications:

  • 3 years of related experience required
  • High School Education, vocational training, and or on the job training. Bachelors degree preferred
  • Software application training experience
  • Software application course creation experience
  • Strong time management skills and ability to prioritize work
  • Attention to detail and accuracy
  • Customer service oriented and ability to work with and resolve complex issues
  • Ability to plan and arrange activities
  • Excellent interpersonal communication skills
  • Ability to maintain confidential and sensitive information
  • Ability to manage conflict
  • Capacity to work effectively under pressure
  • Analytical thinking
  • Identify and recommend continuous improvement opportunities
  • Establish productive working relationships at multiple levels of the MKS and customer’s organization

Specific Knowledge and Skills:

  • Knowledge of Project Management
  • Knowledge of Data Conversion Process is a must.
  • Professional training experience
  • Familiar with Monitoring Station Operations a plus

Benefits:

We work to maintain the best possible environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where each person feels encouraged to contribute to our processes, decisions, planning and culture.

Employment Type:

Full-time

For more information about Micro Key Solutions, visit: https://microkey.com/

If you would like to apply, please email your resume directly to Victoria Ferro at vferro@microkey.com

12May2022

Security Technician, Puget Sound Energy - Bothell, WA (remote and hybrid work opportunities)

Security Technician

Puget Sound Energy
Bothell, WA – Remote and Hybrid Work Opportunities

Puget Sound Energy is looking to grow our community with top talented individuals like you! With our rapidly growing, award winning energy efficiency programs, our pathway to an exciting and innovative future is now.

PSE’s Security, Risk and Compliance team is looking for qualified candidates to fill an open Security Technician position!
Specific details regarding the work arrangements for this position will be discussed in further detail during the interview process.

Job Description

Is responsible for all required service to all physical and electronic security systems. Works with both internal and external customers as required ensuring that systems are returned to service as soon as possible after failure notification. Prepares and conducts a regular preventative maintenance service program on existing and future physical security systems per manufacturer’s recommendations to ensure up-time reliability.

Upholds the safety compliance standards inherent in PSE’s operating and/or field procedures related to work responsibilities. Promotes and supports a culture of total safety.

Duties and Responsibilities:

  • Provides support for all security systems at PSE, with specific emphasis on the access control system infrastructure, Network Video Recording systems (NVR), camera system and Intrusion detection systems.
  • Coordinates service with internal and external stakeholders as required maintaining security system operational status.
  • Troubleshoots operational issues with cameras, NVRs. access control and intrusion detection systems.
  • Utilizes the Service Dashboard to track service requests and preventative maintenance scheduling and work flows.
  • Completes service requests within the time allowed per the customer SLA.
  • Conducts full system tests to ensure all systems have been repaired and are operating per manufacturers and PSE Corporate Security specifications.
  • Develops and maintains complete system maintenance documentation for each site and devices that are being maintained as a part of the preventative maintenance program.
  • Researches, recommends and deploys state-of-the-art technology solutions as the technology on existing systems changes.
  • Provides limited employee training and provides guidance and direction to other PSE departments and management staff as required to ensure they understand the operation of their security systems.
  • Provides monthly reporting of maintenance program progress and repairs statistics.
  • Performs other duties as assigned.

Minimum Qualifications:

  • 2 years experience with security systems installations and/or maintenance.
  • Working knowledge of company standards and construction techniques.
  • Experience in design or construction of security systems; ability to read blue prints, experience with Microsoft Office products; experience in low voltage security applications, installations and applicable code; working knowledge of LAN systems and computer programming,
  • Must possess and maintain a valid Washington drivers license.
  • Ability to carry heavy objects up to 50 lbs., to work with basic power and hand tools and to work on ladders or in lifts up to 40 feet above ground level.

Desired Qualifications:

  • 2+ years of experience with the installation and/or maintenance of security systems to include CCTV, access control, NVRs, and intrusion detection systems.
  • Knowledge of the utility industry
  • Experience working with dnaFusion, Salient NVRs, NAPCO control panels, Videofied, and Intrepid intrusion detection

FULL JOB DESCRIPTION HERE

APPLY HERE

10May2022

Bilingual Monitoring Customer Care, ADT - Nationwide

Bilingual Monitoring Customer Care

ADT
Nationwide – Alabama, Arkansas, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Mississippi, Nebraska, North Dakota, Oklahoma, South Dakota, Texas, Virginia, and Wyoming.

Position Summary

A Bilingual Customer Service and Monitoring Representative is responsible for monitoring and dispatching proper authorities for residential and small business alarms as well as contacting appropriate responsible parties. As our customers’ first point of contact, you will be the friendly voice of ADT, providing an excellent customer experience by troubleshooting their problems and providing technical support. We will rely on you to listen to our customers and use your deductive reasoning skills, technical expertise, creativity and passion for helping to meet their needs – and remind them that behind our great products is a focus on the customer experience with accountable and collaborative team members ready to help them.

Duties and Responsibilities:

  • Handling incoming alarm calls and placing outgoing calls to verify alarm activity, dispatching the proper authorities, and notifying responsible parties.
  • Paying attention to detail while documenting alarm handling procedures within the alarm screens.
  • Completing alarm processing in accordance with departmental procedures.
  • Receiving inbound calls and relaying important information about life-safety systems and services, including updating customer accounts and solving billing questions.
  • Supporting ADT customers by problem solving, de-escalating customer issues and resolving account issues.
  • Providing technical support and troubleshooting devices across ADT systems.
  • Helping customers understand the ADT noble purpose and providing customer lifestyle solutions.
  • Coaching, team meetings or 1:1 development time to grow and develop your career at ADT.

Education/Certification:

  • High school diploma or equivalent required

Experience and Skills:

  • Fluency in written and oral forms of both English and Spanish in a professional capacity is required.
  • Minimum of one (1) year of customer service experience required
  • Technical aptitude, problem solving skills and ability to prioritize multiple items at once
  • Ability to be licensed in multiple states

FULL JOB DESCRIPTION HERE

APPLY HERE

10May2022

Residential Sales Manager, ADT - Houston, TX

Residential Sales Manager

ADT
Houston, TX

Position Summary

ADT is currently seeking a bright and assertive Residential Sales Manager in your area. Working at ADT means working as part of a team; you’ll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.
An ADT Residential Sales Manager is the leader of residential sales functions within a market/district. The Sales Manager builds effective programs to train sales team on in-home sales techniques.

Duties and Responsibilities:

  • Manage the sales teams within a defined territory/region(s).
  • Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable installation dollars.
  • Be proficient in the awareness of connected home type product and services.
  • Ability to grasp and explain Residential Integrated Products & Services.
  • Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Sales Representatives.
  • Develop team for success by regularly communicating results and job expectations.
  • Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness.
  • Conduct annual performance reviews/appraisals.
  • Participate in recruiting activities to select and hire new Sales Representatives, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels – from executives to installers – while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.

Education/Certification:

  • Bachelor’s degree or equivalent

Experience and Skills:

  • Minimum of 5 years sales experience, including 3 years of residential sales experience.
  • Has a proven successful track record in consumer/residential sales or related industries working with large accounts.
  • Successfully developed a professional business team.
  • Is a passionate leader with a strong presence and recognition within a local community.
  • Demonstrated success in handling high dollar sales transactions and large bids.
  • Effectively educated consumers on products and services and success in consultative selling.
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
  • Valid driving license with clean driving record is required.

FULL JOB DESCRIPTION HERE

APPLY HERE

10May2022

Custom Home Sales Manager, ADT - Shelton, CT

Custom Home Sales Manager

ADT
Shelton, CT

Position Summary

The ADT Residential Custom Home Services Sales Manager is responsible for leading and managing a team of Custom Home Services Sales Representatives. This position will focus on the organic profitable growth of high end Residential sales within a defined geographic area that may encompass more than one ADT District.

Duties and Responsibilities:

  • Manage the Custom Home Services Sales teams within a defined territory/region(s).
  • Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable Installation dollars.
  • Be proficient in the awareness of Connected Home type Product and Services.
  • Ability to grasp and explain Residential Integrated Products & Services.
  • Implement and administer sales programs in Residential consumer markets to maximize profitable opportunities.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Custom Home Services Sales Representatives.
  • Develop team for success by regularly communicating results and job expectations.
  • Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness.
  • Conduct annual performance reviews/appraisals.
  • Select and hire new Custom Home Services Sales Representatives, as required.
  • Participate in recruiting activities, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Custom Home Services Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels – from executives to installers – while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values.
  • Create a safe environment for the discussion and resolution of values-related issues and concerns.

Education/Certification:

  • 4 year college degree in business administration, marketing, sales or other related field of discipline or equivalent experience.

Experience and Skills:

  • Minimum of 4 years of sales and sales management experience.
  • Has a proven successful track record in consumer/residential sales or related industries working with large accounts.
  • Has successfully developed a professional business team.
  • Is a passionate leader with a strong presence and recognition within a local community.
  • Has demonstrated success in handling high dollar sales transactions and large bids.
  • Has effectively educated consumers on products and services and success in consultative selling.
  • Proficient in Microsoft Office (i.e., Word, Excel, and PowerPoint).
  • Action oriented
  • Building effective teams
  • Business acumen
  • Creativity
  • Customer focus
  • Command skills
  • Conflict management
  • Dealing with ambiguity
  • Developing direct reports
  • Directing others
  • Drive for results
  • Fairness to direct reports
  • Hiring and staffing
  • Innovation Management
  • Interpersonal savvy
  • Managing diversity (has the ability to effectively interact with all levels of employees (i.e., from an installer to corporate management).
  • Motivating others
  • Peer relationships
  • Presentation skills
  • Problem solving skills
  • Timely decision making
  • Written communications
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel
  • Valid driving license with clean driving record is required.

FULL JOB DESCRIPTIONHERE

APPLY HERE

10May2022

Small Business Sales Manager, ADT - Shelton, CT

Small Business Sales Manager

ADT
Shelton, CT

Position Summary

The Small Business Sales Manager is responsible for leading and managing a team of Small Business Representatives. This position will focus on the organic profitable growth of Small Business sales within a defined geographic area. Working at ADT means working as part of a team; you’ll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

Duties and Responsibilities:

  • Manage the sales teams within a defined territory/region(s).
  • Focus on selling diverse products to businesses while maximizing recurring revenue contribution and profitable installation dollars.
  • Implement and administer sales programs in residential consumer markets to maximize profitable opportunities.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Sales Representatives.
  • Develop team for success by regularly communicating results and job expectations.
  • Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness.
  • Conduct annual performance reviews/appraisals.
  • Participate in recruiting activities to select and hire new Sales Representatives, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels – from executives to installers – while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values. Create a safe environment for the discussion and resolution of values-related issues and concerns.

Education/Certification:

  • Bachelor’s degree or equivalent.

Experience and Skills:

  • 3 to 5 years proven previous sales/sales supervisory experience.
  • Has a proven successful track record in related industries or working with large accounts.
  • Successfully developed a professional business team.
  • Is a passionate leader with a strong presence and recognition within a local community.
  • Demonstrated success in handling high dollar sales transactions and large bids.
  • Effectively educated consumers on products and services and success in consultative selling.
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
  • Valid driving license with clean driving record is required.

FULL JOB DESCRIPTION HERE

APPLY HERE

10May2022

Residential Sales Manager, ADT - Brookfield, WI

Residential Sales Manager

ADT
Brookfield, WI

Position Summary

The Matrix Manager is a hybrid position that oversees Residential New Sale and Resale Representatives. Working at ADT means working as part of a team; you’ll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

Duties and Responsibilities:

  • Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential New and Resale (Matrix) groups, maintaining assigned sales quota and following established guidelines.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Sales Representatives.
  • Develop team for success by regularly communicating results and job expectations.
  • Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness.
  • Conduct annual performance reviews/appraisals.
  • Participate in recruiting activities to select and hire new Sales Representatives, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self-generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels – from executives to installers – while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values.
  • Create a safe environment for the discussion and resolution of values-related issues and concerns.

Education/Certification:

  • Bachelor’s degree or equivalent.

Experience and Skills:

  • 3 to 5 years proven previous sales/sales supervisory experience.
  • Has a proven successful track record in related industries or working with large accounts.
  • Successfully developed a professional business team.
  • Is a passionate leader with a strong presence and recognition within a local community.
  • Demonstrated success in handling high dollar sales transactions and large bids.
  • Effectively educated consumers on products and services and success in consultative selling.
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel.
  • Valid driving license with clean driving record is required.

FULL JOB DESCRIPTION HERE

APPLY HERE

10May2022

Custom Home Sales Manager, ADT - Brisbane, CA

Custom Home Sales Manager

ADT
Brisbane, CA

Position Summary

The ADT Residential Custom Home Services Sales Manager is responsible for leading and managing a team of Custom Home Services Sales Representatives. This position will focus on the organic profitable growth of high end Residential sales within a defined geographic area that may encompass more than one ADT District.

Duties and Responsibilities:

  • Manage the Custom Home Services Sales teams within a defined territory/region(s).
  • Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable Installation dollars.
  • Be proficient in the awareness of Connected Home type Product and Services.
  • Ability to grasp and explain Residential Integrated Products & Services.
  • Implement and administer sales programs in Residential consumer markets to maximize profitable opportunities.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Custom Home Services Sales Representatives.
  • Develop team for success by regularly communicating results and job expectations.
  • Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness.
  • Conduct annual performance reviews/appraisals.
  • Select and hire new Custom Home Services Sales Representatives, as required.
  • Participate in recruiting activities, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Custom Home Services Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels – from executives to installers – while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values.
  • Create a safe environment for the discussion and resolution of values-related issues and concerns.

Education/Certification:

  • 4 year college degree in business administration, marketing, sales or other related field of discipline or equivalent experience.

Experience and Skills:

  • Proficient in Microsoft Office (i.e., Word, Excel, and PowerPoint).
  • Action oriented
  • Building effective teams
  • Business acumen
  • Creativity
  • Customer focus
  • Command skills
  • Conflict management
  • Dealing with ambiguity
  • Developing direct reports
  • Directing others
  • Drive for results
  • Fairness to direct reports
  • Hiring and staffing
  • Innovation Management
  • Interpersonal savvy
  • Managing diversity (has the ability to effectively interact with all levels of employees (i.e., from an installer to corporate management).
  • Motivating others
  • Peer relationships
  • Presentation skills
  • Problem solving skills
  • Timely decision making
  • Written communications
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel
  • Valid driving license with clean driving record is required.

FULL JOB DESCRIPTION HERE

APPLY HERE

10May2022

Custom Home Sales Manager, ADT - Concord, CA

Custom Home Sales Manager

ADT
Concord, CA

Position Summary

The ADT Residential Custom Home Services Sales Manager is responsible for leading and managing a team of Custom Home Services Sales Representatives. This position will focus on the organic profitable growth of high end Residential sales within a defined geographic area that may encompass more than one ADT District.

Duties and Responsibilities:

  • Manage the Custom Home Services Sales teams within a defined territory/region(s).
  • Focus on selling diverse products to higher end consumers while maximizing recurring revenue contribution and profitable Installation dollars.
  • Be proficient in the awareness of Connected Home type Product and Services.
  • Ability to grasp and explain Residential Integrated Products & Services.
  • Implement and administer sales programs in Residential consumer markets to maximize profitable opportunities.
  • Work closely with local ADT installation management to ensure effective completion while maximizing customer satisfaction and profitability.
  • Mentor, develop, motivate and coach Custom Home Services Sales Representatives.
  • Develop team for success by regularly communicating results and job expectations.
  • Develop performance metrics for sales teams and monitor results.
  • Provide performance feedback and recommendations to improve effectiveness.
  • Conduct annual performance reviews/appraisals.
  • Select and hire new Custom Home Services Sales Representatives, as required.
  • Participate in recruiting activities, as required.
  • Formulate organic self-generated lead programs and train representatives in working closely with defined GOLD promoters that will enhance self generation contribution.
  • Regularly participate in ride-alongs and monitor progress of new and existing representatives.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, budget, technologies and services through timely communications.
  • Hold regular sales meetings with Custom Home Services Sales Representatives (minimally, on weekly basis).
  • Interacts with all levels – from executives to installers – while engaged in problem solving and situations that require conflict resolution.
  • Model and champion ADT values.
  • Create a safe environment for the discussion and resolution of values-related issues and concerns.

Education/Certification:

  • 4 year college degree in business administration, marketing, sales or other related field of discipline or equivalent experience.

Experience and Skills:

  • Proficient in Microsoft Office (i.e., Word, Excel, and PowerPoint).
  • Action oriented
  • Building effective teams
  • Business acumen
  • Creativity
  • Customer focus
  • Command skills
  • Conflict management
  • Dealing with ambiguity
  • Developing direct reports
  • Directing others
  • Drive for results
  • Fairness to direct reports
  • Hiring and staffing
  • Innovation Management
  • Interpersonal savvy
  • Managing diversity (has the ability to effectively interact with all levels of employees (i.e., from an installer to corporate management).
  • Motivating others
  • Peer relationships
  • Presentation skills
  • Problem solving skills
  • Timely decision making
  • Written communications
  • May be required to drive to work locations in the assigned territory, requiring 50-60% local travel
  • Valid driving license with clean driving record is required.

FULL JOB DESCRIPTION HERE

APPLY HERE

10May2022

Technical Solutions Specialist, Alarm.com - Tysons Corner, VA

Technical Solutions Specialist, Monitoring Stations

Alarm.com
Tysons Corner, VA

Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we’re innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. Alarm.com earned the Top Workplace™ award for our employee culture and the meaningful work we do to give property owners peace of mind, help them conserve energy and water, and stay connected to loved ones. We’re seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.

Position Overview

Alarm.com, a rapidly growing, entrepreneurial technology company, is seeking a Technical Solution Specialist to join our talented Account Management team. The Technical Solution Specialist evangelizes her specialty with our partners to increase end user & dealer engagement, prioritize feedback from the field and reduce the cost to serve that particular solution.

This includes everything from backend integrations to customer support tools to end user features and functionality. We’re searching for driven individuals with a passion for technology, an entrepreneurial spirit, and a desire to drive and manage relationships internally across departments and externally with our partners.

Responsibilities:

The Technical Solution Specialist’s primary job responsibilities will include:

  • Own relationships with a wide variety of contacts at Monitoring Stations in the Industry
  • Proficient understanding of the management and operational challenges that come with running a Central Station.
  • Act as a technical advisor and ‘voice of the customer’ to resellers who are both big names in the security space as well as new entrants
  • Champion and advocate for partner requirements through gathering feedback from partners and other key stakeholders on how we can improve our Central Station Integration solution
  • Develop and maintain in-depth and current understanding of all existing and new com product release features to properly respond to partner inquiries
  • Collaborate with the Product Management team to ensure new product enhancements and launches are communicated to the right contacts to increase adoption.
  • Collaborate with the Product Support Specialist team to improve documentation, partner trainings and marketing materials.
  • Consults with key central station partners to improve their efficiencies
  • Conduct local and remote testing of new features and facilitate dealer-partner engagement with product development process.
  • Represent Alarm.com at Monitoring Station trade shows

Requirements:

  • BA or BS, Engineering, Math or sciences preferred; or 2+ years’ comparable experience (with preference for additional PMP certification)
  • Comfortable with verbal and written Professional communication in English, including: delivering presentations, facilitating meetings and conversations, running webinars, and writing concise emails
  • Ability and desire to seek out best opportunities for contribution both in collaborative environments and as an individual
  • Knowledge of and enthusiasm for Monitoring Stations as well as the connected home
  • Familiar with Monitoring Station Software (Stages, MAStermind, Bold, Microkey, DICE etc)
  • Proficient in project management best practices and methodologies
  • Flexible and positive attitude that contributes to team spirit
  • Ability to empathize and establish rapport; customer service orientation and desire to help both external and internal customers succeed
  • Manage an average of 50% Travel to visit with Dealer Partner (trips average 3 days)

Nice to have:

  • Familiarity with MS Office:  Outlook, Word, Excel, Powerpoint
  • Project Management Certification (PMP)
  • Experience with Training, Education, Project Management, Consulting, Electronic Security and Access Control, Home Automation, HVAC, Networking, IP Video, Data Analysis, Technical Writing, Technical Support and Operations, Enterprise Sales and Services, Sales Engineering

Why work for Alarm.com?

  • Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
  • Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
  • Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
  • Work with the latest technologies: You’ll gain exposure to a broad spectrum of IoT, SaaS and M2M technologies including wireless communication, video monitoring, smart home automation, web development, and backend application development and hosting.
  • Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.

FULL JOB DESCRIPTION HERE

APPLY HERE

21Apr2022

Matrix Sales Manager, ADT - West Valley City, UT

Matrix Sales Manager

ADT
West Valley City, UT

Position Summary

The Full Matrix Manager is a hybrid position that oversees Residential Sales and Small Business Sales Representatives.  Working at ADT means working as part of a team; you’ll find the tools, resources, and support to help you explore opportunities within ADT and realize your full potential. To support further growth, we are looking for highly motivated, technically skilled, customer-focused individuals who want to be part of a winning team. Local managers have great flexibility to grow their markets within broad guidelines. As a result, ADT associates enjoy a highly entrepreneurial, fast-paced culture. Generous incentive plans are in place to reward positive results. The corporate headquarters staff provides marketing and financial support along with a sophisticated technology infrastructure.

Duties and Responsibilities:

  • Manage a staff of Sales Representatives responsible for selling products within assigned territory where territories may overlap between Residential and Small Business (Matrix) groups, maintaining assigned sales quota and following established guidelines.
  • Recruit, train, and coach new sales representatives.
  • Implement and administer sales programs in Matrix markets to maximize opportunities.
  • Ensure adherence to current ADT policies, procedures, products, programs, pricing, techniques, technologies, and services through communication and regular sales meetings.
  • Develop sales representatives for advancement and success by appraising and communicating performance and job expectations.

Education/Certification:

  • College Degree in Sales and Marketing or other related degree, or equivalent.

Experience and Skills:

  • 3 to 5 years proven previous sales/sales supervisory experience.
  • Excellent interpersonal skills.
  • Strong communication skills.
  • Flexible Style (“do whatever it takes” approach).
  • Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach.
  • Ability to travel, nights and weekends, to accommodate the Customer’s agenda.
  • Strong analytical ability.
  • Demonstrated managerial skills.

FULL JOB DESCRIPTION HERE

APPLY HERE

6Apr2022

Central Station Supervisor, Centralarm Monitoring - Manchester, NH

Central Station Supervisor

Centralarm Monitoring
Manchester, NH

We are looking for an experienced Alarm Dispatching Supervisor in our Central Station who will lead our representatives to better performance and improve service quality. This is a hands-on role that will assist in leading our representatives, provide representatives with opportunities to expand their knowledge of services, products, and troubleshooting techniques, analyze dispatching data, and focus on improving performance and daily processes to better support our customers. The ideal candidate should have previous managerial/supervisory skills, exceptional communication, interpersonal, be detail oriented and excellent customer service skills, possess a knowledge of alarm products and services as well as comprehensive knowledge of company policies and offerings. This position has room for growth with-in our company!

Job Description:

We are a leading alarm monitoring and dispatching center. Our representatives are responsible for monitoring alarm systems to detect emergencies, such as fires and illegal entry into establishments.

The ideal candidate must be reliable, have excellent communication, Supervisory and/or Management experience, and the ability to remain calm and composed, especially in emergency situations. Experience with Alarm Dispatching is preferred. We are an essential business, open 24-7.

Duties:

  • Assisting Administration team with management of representatives in Central Station
  • Supervision, training, and scheduling representatives
  • Answering a multi-line phone system for a 24-7 alarm monitoring center.
  • Multi-tasking, taking appropriate action as needed in different situations.
  • Work in a team-environment.
  • Receiving incoming telephone or alarm system calls regarding emergency and non-emergency police and fire service, emergency ambulance service, information, and after-hours calls for departments within a city.
  • Relaying information and messages to and from emergency sites to law enforcement agencies, and to all other individuals or groups requiring notification.
  • Recording details of calls, dispatches, and messages.
  • Other duties as assigned

Preferred Competencies:

  • High level of professionalism & Management experience
  • Commitment to customer satisfaction and an ability to make quick and accurate decisions
  • Critical Thinking— Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
  • Willingness to learn and grow with the company

Benefits and Perks:

  • Paid Training.
  • Full-time employees get health insurance, earned time accrual, life/disability insurance, dental insurance, Employee Assistance Program and the option of contributing to a simple IRA. Referral bonus and performance incentives available.
  • Weekly pay
  • Paid breaks and lunches
  • Room for growth

Job Type:

  • Full-time
This position is NOT remote.

If you would like to apply, please email your resume directly to Nicole Monty at nmonty@centragroup.net

3Mar2022

Systems Support Manager, Universal Atlantic Systems (UAS) - Paoli, PA

Systems Support Manager

Universal Atlantic Systems (UAS)
Paoli, PA

Function of Position:

Responsible for the daily management and oversight of the Systems Support department.

Duties and Responsibilities:

  • Provide direct daily supervision of Systems Support Technicians.
  • Responsible to review work of employees to ensure accuracy and adherence to departmental and company policies and procedures.
  • Assist in the development, implementation and delivery of departmental training programs to ensure direct reports receive departmental orientation and necessary on-the-job training.
  • Identify training and development needs of direct reports.
  • Monitor performance of direct reports and provide regular coaching and counseling.
  • Responsible for the preparation and delivery of salary and performance reviews of direct reports.
  • Partner with Director and Human Resources to assist in the handling of disciplinary issues.
  • Conduct employee separations in partnership with Human Resources.
  • Responsible for the interview and selection of qualified personnel. Recommend personnel actions.
  • Ability to assist the Director in a variety of special projects.
  • All other duties as assigned.

Education and Experience:

Bachelor’s degree and eight years of technical project support experience with at least two of those years in a supervisory role or equivalent experience. Must have a working knowledge of Microsoft applications or desire and ability to learn. Bilingual a Plus.

Work Requirements:

Position is considered sedentary and requires extended periods of PC exposure. This position has an expectation of availability outside of the regular business hours due to the nature of our 24/7/365 model.

Please email your resume to Tracey at tracey.rich@uas.com. 

20Dec2021

Systems Support Technician, Universal Atlantic Systems (UAS) - Paoli, PA

Systems Support Technician

Universal Atlantic Systems (UAS)
Paoli, PA

Function of Position:

Responsible to perform technical support and troubleshooting.

Duties and Responsibilities:

  • Perform technical support and troubleshooting for Intrusion, Video Verification Fire alarm and Access control systems
  • Responsible to assist Customer Support Department with special projects and advanced programming
  • Responsible for new location builds, initial site programming and Installation and Service support
  • Ability to perform 2nd review of data entry programing completed by others
  • Assist with creating/updating all training
  • Responsible for performing high level action pattern requests and transmitter programming/changes
  • Responsible for building/programming/troubleshooting alarm and Video Verified systems to include: DMP, Honeywell, Videofied, DMP – Video Verified and CHeKT
  • Responsible for handling various system installations
  • Ability to assist technicians with advanced level technical support
  • Provide support for system programming updates from installation and service
  • All other duties as assigned

Education and Experience:

Associates Degree or Technical School Degree and three years of technical experience or equivalent experience. Must have a working knowledge of Microsoft applications or desire and ability to learn. Bilingual a Plus.

Work Requirements:

Position is considered sedentary and requires extended periods of PC exposure as well as availability for on call support after normal business hours as needed.

Please email your resume to Tracey at tracey.rich@uas.com. 

20Dec2021

Installation Technician, Universal Atlantic Systems (UAS) - Paoli, PA

Installation Technician

Universal Atlantic Systems (UAS)
Paoli, PA

Function of Position:

This position is responsible for the tasks associated with the installation of access control, CCTV, fire and intrusion alarm systems.

Duties and Responsibilities:

  • Works independently or as part of a team to run/install small access control, CCTV, fire and intrusion systems
  • Performs small fire inspections
  • Able to complete or update all required UAS paperwork (zone legends, service tickets, as-built drawings, and fire inspection report forms)
  • Able to design, install and program small intrusion alarm systems
  • Supervises and mentors installation apprentices
  • Ability to read and understand CAD drawings, blue prints and floor plans
  • Represent UAS at construction meetings
  • Working knowledge of volt meter

Education and Experience:

  • High School Diploma and 1 year of installation work experience.

Work Requirements:

This position will be required to work in a variety of environments including some that have special rules and procedures that must be followed at all times. May be required to be on-call after normal working hours and on weekends and holidays. Ability to lift 75 lbs. Must possess a valid driver’s license and have basic computer skills.

Please email your resume to Tracey at tracey.rich@uas.com. 

20Dec2021

Unless otherwise arranged, listings will remain posted for approximately 90 days.

To post a job opening on TMA’s Job Board, please contact:

Tara Compher
Program and Administration Coordinator
tcompher@tma.us

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