2019 Fall Operations Seminar

2019 TMA Fall Operations Management Seminar
November 11-13

Hyatt Regency Bloomington Minneapolis
3200 East 81st Street
Bloomington, MN   55245

Register Now! 

Members save 25%!
Members: $610 |  Nonmembers: $765

Audience includes monitoring center managers and supervisors, as well as some owners. The event includes a tour of the Stanley Convergent Security Solutions Monitoring Center.

In order to make a security system most effective, 24/7 alarm monitoring is essential. STANLEY Security’s ProtectionNet™ Customer Services Centers employ the skilled security professionals and reliable equipment needed to effectively monitor all types of security systems for everyone from homeowners to Fortune 500 companies. They fully own and operate five monitoring centers in the U.S. and Canada, providing them with ample monitoring capabilities for their clients all across North America. Each is UL, ULC, and FM approved as well as staffed 24/7/365 with a bilingual team, so their clients can feel confident that they’ll be available to identify and appropriately respond to any emergencies at their properties.

TMA Fall Ops Reservations:
To make your reservations, please click HERE
If you need additional assistance, please contact the Hyatt directly at 877-803-7534.
If the group rate is no longer available, prevailing rates may be offered for some or all of your dates.

2019 Survey Results – Your feedback matters!  We are working to address the following topics in November. Please stay tuned for the final program – topics are subject to change.  If you are an expert in one of these areas, or want to share your “Real World-story,” please contact education@tma.us.

Fall Ops Topics #1 #2
Training Delivering Consistent Customer Experiences New Hire Orientation Best Practices
Leadership/Management Developing Accountability in the Workplace Developing Trust in the Workplace
HR Best Practices Employee Retention and Performance Incentives Tips for Successful Hiring
Technical Operations Predictive Analytics and Monitoring Center Automation Best Practices Workforce Optimization through Operator-assisting Technologies
General Operations Knowledge Management: Exploring the Customer Service Relationship Business Continuity Planning When your Workplace Becomes an Active Crime Scene

RECAP | If you’re still wondering if you should attend Fall Ops