TMA 2021 Annual Meeting

Everyone is ready for some time away, so whether you are a regular attendee of The Monitoring Association’s Annual meeting or will be a first-time attendee, now is the time to mark your calendar and plan to join us October 9-13 for the TMA 2021 Annual Meeting at the Ritz-Carlton, Kapalua located on the scenic island of Maui, Hawaii.

As always, TMA will have a top notch program to keep you informed and provide you with strategies to assure your company’s future success. The opportunities for in-person networking with the top C-Suite executives in the monitoring and security industry will return in full in Fall 2021.

The Ritz-Carlton, Kapalua is a five-star resort on 54 lush acres overlooking the Pacific Ocean. The beautiful island setting is complemented by the resort’s modern amenities and contemporary guest rooms and suites. Your stay will be enhanced by sophisticated dining, championship golf courses, and spa treatments steeped in Hawaiian culture.  The hotel’s extensive indoor and outdoor meeting and function space will make it the perfect setting for TMA’s 2021 Annual.

Plan now to join us on Maui, October 9-13, 2021, and continue to check back for details on programming, keynote speakers, registration and travel as information becomes available.

A hui hou kakou i 2021
(Until we meet again in 2021)

About the Venue and Travel

TMA’s 2021 Annual Meeting will take place at the Ritz-Carlton, Kapalua on the island of Maui, Hawaii.  The room block is now open for reservations.

Hotel features include:

  • Contemporary, redesigned guest rooms and suites
  • Accommodations with local art and design
  • Six distinctive restaurants
  • Private dining & locally sourced cuisine
  • Indigenous spa treatments
  • Two championship golf courses
  • Acclaimed tennis facilities
  • Family-friendly amenities and programs
  • Indoor and outdoor meeting and event space

For more information on the hotel visit:

Please be aware that there are a limited number of rooms in each category and the rooms are offered on a first-come, first-served basis.  Reservations can be cancelled up to 24 hours prior to arrival without penalty.  Any rooms remaining in the block will be released back to the hotel on the block cut-off date, Wednesday, August 25, 2021 at 11:59pm within the time zone of the hotel’s location.

TMA has negotiated a $15 Resort Fee, down from the standard fee of $35.  Don’t be surprised if you see a mention of the standard rate, but be aware that all TMA Annual Meeting attendees booked through our block will only be charged the discounted $15 rate.

Room Rates:

TMA has secured unbelievable room rates with the Ritz-Carlton, Kapalua for the 2021 TMA Annual.  Rates available through the reservation link are more than 50% less than rack rates currently posted on the hotel’s website over the same period.  In addition, TMA has secured a resort fee of just $15, a discount of almost 60% on the standard resort fee of $35.

TMA exclusive room rates are available from $339 to $389 per night.

Important Dates to Note:

  • The rooms are available beginning Sunday, October 3, 2021.
  • The last day for our special rate is Wednesday, October 20, 2021.
  • The last day to make your reservation is Wednesday, August 25, 2021


Kapalua is a resort development of the Maui Land & Pineapple Company that extends inland from Kapalua Bay and Honolua Bay. It is where you will find white sand beaches and the glimmering, blue Pacific meets green, lush, volcanic peaks. Located on Maui’s northwest shore, Kapalua is exclusive, sophisticated and relaxing with activities like golf, tennis and water sports.  Sitting on 49 acres of the lush resort you’ll find The Ritz-Carlton, Kapalua, a AAA Five Diamond property.

Visit Lahaina

  • Lahaina is the former Hawaiian capital and was the center for the global whaling trade. Its historic district is a National Historic Landmark.
  • Local artisan and crafts shops, as well as souvenir shops, are located on historic Front Street
  • Lahaina’s Banyan Tree is a must for photographs. Planted by Sheriff William Owen Smith in 1923 the tree is now 60’ tall with 16 major trunks rooted in the ground and it stretches over 200 feet.
  • Visit the Baldwin House Museum. The home has the distinction of being the oldest house in Lahaina, built in 1834 and enlarged in 1849.
  • Nearby is Ka’anapali Beach, one of Maui’s most beautiful beaches.

(The Ritz-Carlton, Kapalua is located just 10 miles, less than 20 minutes, away by car.)

Kapalua Ziplines

  • Breathtaking views, super long zips and the longest suspension bridge in the state of Hawaii.

(0.2 miles from the Ritz-Carlton, Kapalua.

Maui Off-Road Adventures

  • Guided scenic UTV tours in 4 seater off-road vehicles, the Polaris RSR 900 and 1000.

(2.8 miles from the Ritz-Carlton, Kapalua.


  • The Plantation Course. Designed by Bill Core and Ben Crenshaw.  Ranked as the Best Course in Hawaii by Golf Week.  The Plantation course is the site of PGA Tour’s Sentry Tournament of Champions each January.
  • The Bay Course. Designed by Arnold Palmer and Frances Duane.  The Bay Course is known for its 17th hole, the only hole to play over the ocean on the island of Maui.



  • The Kapalua Tennis Garden. Stunning views from ten Plexi-Pave courts.


Catholic Mass

  • Attend Catholic mass at Sacred Hearts Mission Church and enjoy the contemporary stained glass windows.

(0.3 miles from Ritz-Carlton, Kapalua.  500 Office Road, Lahaina, HI)

Please note: This is the latest information as of January 28, 2021. We will continue to update, as we learn of new information.

Hawaii is a beautiful and unique state composed entirely of islands in the Pacific Ocean.  As such they are naturally isolated from other states and countries.  They are asking all travelers to join in their efforts to help keep Hawaii safe during the Covid-19 pandemic.

The islands of Oahu, Maui, Molokai, Lanai, and Hawaii continue with the state’s pre-travel testing program.  Travelers must have their negative Covid test (NAAT, also known as PCR test) results prior to departing the mainland as an alternative to Hawaii’s mandatory 10-day quarantine.  Please note that Maui County (home of the Ritz-Carlton Kapalua) also has some requirements, including downloading the Aloha Safe Alert App to your cell phone that will notify you if you come into contact with any Maui County resident on the app who tests positive.  This is currently a mandatory requirement for travelers to Maui.

As the Covid-19 vaccine program becomes more available to the general population, it is expected that rules and regulations for travel to Hawaii will be updated.  In order to provide you with the most up-to-date travel restrictions and requirements, please continue to check the following websites.

About the Program

(Meeting and schedule are subject to change.)


Saturday, October 9

2:00pm – 5:00pm                                             Registration

6:30pm – 10:00pm                                           Board and AHJ Dinner (Board Members/AHJs/Invited Guests)


Sunday, October 10

8:00am – 4:30pm                                             Registration

8:00am – 1:00pm                                             Board of Directors Breakfast and Meeting

1:15pm – 2:30pm                                               Executive Committee Lunch & Meeting

2:30pm – 5:00pm                                             Committee Meetings

2:30pm – 4:00pm                                             Membership/NRTL/TMA Five Diamond/Marketing &


2:30pm – 4:00pm                                             Education/Technology

2:30pm – 4:00pm                                             Standards/Video

4:00pm – 5:00pm                                             Associates

4:00pm – 5:00pm                                             ASAP Steering

6:00pm – 8:00pm                                             Welcome Reception Buffet


Monday, October 11

7:30am – 8:15am                                              Breakfast Buffet for Meeting Attendees

8:00am – 10:00am                                           Spouse Hospitality

8:30am – 4:30pm                                             Registration

8:30am – 10:00am                                           AHJ Representatives Breakfast (AHJs Only)

8:30am – 9:45am                                              General Business Meeting

9:45am – 10:00am                                            Networking Break

10:00am – 10:35am                                          2020 Attrition Measurement Study

10:35am – 11:00am                                          What’s New in Our Industry (Sponsor Presentations)

11:00am – 11:15am                                            Networking Break

11:00am – 12:45pm                                          Keynote Presentation

11:30am – 3:30pm                                            Spouse Activity

1:00pm – 3:00pm                                             AHJ and Board Forum and Luncheon

5:30pm – 6:30pm                                             Reception for New Members, Board, Sponsors and

Committee Chairs (Invitation Only)


6:30pm – 10:00pm                                           Theme Night Reception Buffet



Tuesday, October 12

7:00am – 8:00am                                             Breakfast Buffet or Meeting Attendees

8:00am – 10:00am                                           Spouse Hospitality

8:30am – 2:00pm                                             Registration

8:15am – 12:15pm                                             General Sessions

11:00am – 12:15pm                                           Featured Presentation

5:30pm – 6:30pm                                             Reception for Next Gen and Executive Committee

Evening                                                               Open for Private Entertaining

Wednesday, October 13

7:00am – 8:00am                                            Breakfast Buffet for Meeting Attendees

8:00am – 10:00am                                          Spouse Hospitality

8:30am – 1:00pm                                            Registration

8:15am – 12:15pm                                            General Sessions

6:00pm – 10:00pm                                         Farewell Reception Buffet and the Presentation of the

Stanley C. Lott Memorial Award