False Alarm Impact Awareness Training


Course Information
The Monitoring Association (TMA) and the Security Industry Alarm Coalition (SIAC) have created this course to help our member companies educate customers on how to use alarm systems responsibly.

Studies have shown that alarm user error is the main cause of false alarms, rather than equipment failure. The bottom line is false alarms cost you, your customers, and your community money and resources. Once customers are comfortable with their alarm systems, they will avoid false alarms and maximize their security investment.

This course will review how alarm systems work and what your customers can do to avoid mistakes that cause false alarms.

By avoiding false alarms, users will be able to get the most out of their alarm systems and not worry about fines or suspension of services.  Your customers can rest easy knowing that when unexpected emergencies occur, their alarm company is there to respond to any alarms generated from their systems.

Course Benefits
  • Created with the residential alarm user in mind
  • Easy to understand end-user terminology
  • 30-minute training commitment
  • Created with feedback from your industry peers and law enforcement
  • Members save 30%: $27  (Non-member rate: $40)
Marketing Materials
  • Coming soon!