The Monitoring Association Reveals Average Compensation for Monitoring Center Managers in 2018 to be $82,000 in New Study

TMA released its latest Wage & Comp Survey—the purpose of which is to provide monitoring and security services companies with salary and benefits information to guide hiring and compensation decisions. The Survey was created in partnership with TRG Associates, Inc., a consulting firm that specializes in the security alarm industry.

Participation in the Survey was open to all security monitoring companies. Company specific information is not published to ensure confidentiality. The Survey collected wage and benefits information from the year 2018 for the following areas:

  • Demographic Data
  • Types of Monitoring and Installations
  • Monitoring Center
  • Executive & Operational Management
  • Dealer/Installer
  • Customer Support
  • Sales and Marketing
  • IT & Telecom Services
  • Benefits Packages

The Wage & Comp Survey is now available for sale on TMA’s website. The purchase price is $400 for TMA members and $500 for non-members. Discounts are available for companies that participated in the survey—they will be contacted individually.

If you have any questions, please contact Celia Besore, TMA Executive Director, at cbesore@tma.us or at 703-660-4914.

NEW TMA Dispatch Now Available for Download

TMA is excited to bring you the first issue of its newly-designed TMA Dispatch! The updated design takes on more of a magazine look and feel, offering readers full color images and illustrations throughout. We’ve also taken the content in some interesting new directions. While you’ll find all of our previous standing columns, you’ll also now find some new ones along with some special guest features. The highlights are previewed below!

We hope you enjoy the new TMA Dispatch!

Wage and Salary Survey Open

The Monitoring Association’s (TMA) 2019 Wage and Salary Survey is now open. Companies from across the security industry are invited to participate in this year’s survey—from security dealers and system integrators to monitoring centers. The data collected will be compiled and analyzed by TRG Associates with final results being published and available for sale in aggregate form.

TMA membership is not a requirement for participation. All interested companies are highly encouraged to take part in the survey. TMA members will receive preferred pricing on the purchase of the final survey report, but all participating companies will receive a discount on the final report.

The survey seeks compensation and benefits information for these areas of responsibility:

  • Executive and Operational Management
  • Monitoring Center
  • Office Support
  • Sales & Marketing
  • Dealer & Customer Support
  • IT & Telecom Services

The survey link is https://www.surveymonkey.com/r/6LCBQJ3.

The deadline for survey completion is Friday, December. 13, 2019.