Entries by Leigh McGuire

Telguard Wins SSI 2021 Stellar Service Award

Telguard’s Customer Service and Technical Support teams won the 2021 Security Sales & Integration Magazine’s Supplier Stellar Service Award. Congratulations to the Telguard’s Atlanta-based team who provide expert service and tech support to our customers so their customers’ professionally-monitored assets, property and lives are secure.

TMA Welcomes its 93rd ECC to its ASAP-to-PSAP Service

On November 9th, TMA welcomed the Kitsap County WA (CENCOM) to its growing ASAP-to-PSAP service. It is the 93rd emergency communications center (ECC) in the United States and the first agency in the state of Washington to implement the Automated Secure Alarm Protocol (ASAP). Kitsap County went live with Vector Security, Rapid Response, United Central […]

Principal Manager, Microsoft Azure Vision AI to Keynote The Monitoring Association’s 2021 Virtual OPSTech

The keynote for The Monitoring Association’s (TMA) 2021 Virtual OPSTech is Mr. Rouzbeh Aminpour, Microsoft Azure Artificial Intelligence Platform’s Computer Vision Business & Strategy Principal Manager. Aminpour will share how Azure’s Cognitive Services are enabling users to deliver breakthrough experiences through the use of industry-leading Vision AI models. Top-of-mind topics such as industry trends, use […]

Monitoring Station Marketing: Pivoting for Success in 2022

Written by David Morgan, Co-Founder/Vice President, Security Dealer Marketing, dmorgan@sd.marketing Much like 2020, 2021 saw continued challenges as a result of the COVID-19 pandemic. The ongoing implications for the security industry and the alarm monitoring industry specifically continue to be profound and will reverberate for years to come. An extended time of social distancing has […]

What is PERS and what can the service offer your business?

By Ryan Brady, TRG Associates, rbrady@trgassociates.com A PERS unit is a device that is used to request help from a monitoring center in the event of an emergency. The monitoring center can alert family and emergency services to help the customer. There are two main types of medical alert devices: traditional and mobile. Landline PERS […]

What is Automation Monitoring Software?

By Marjorie Fitton, DICE Corporation, Marjorie.Fitton@dicecorp.com Automation Monitoring Software provides central station operators with the information needed to handle events for the safety and security of life and property. Signals are transmitted from sensors, detectors, alarms, videos, access controls–or any other device that sends out a signal to the central station receiver. The receivers convert […]