ASAP to PSAP Service

ASAP Saves Time, Improves Accuracy, and Increases Efficiency between PSAPs and Monitoring Centers

The Automated Secure Alarm Protocol (ASAP) is a national service that is the next generation for the processing of information from alarm monitoring stations needing emergency dispatch. This protocol was founded through the joint partnership of APCO, TMA and NLETS – receiving government recognition and funding since 2010.

What is ASAP?
The Automated Secure Alarm Protocol (ASAP), launched in 2011 as a public-private partnership, is designed to increase the efficiency and reliability of emergency electronic signals from monitoring companies to PSAPs. ASAP utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association. With ASAP, critical life safety signals and accurate information are processed in seconds, not minutes, through the Nlets system of state-to-state PSAP communication, insuring that complete and accurate information is transmitted to the PSAP every time.

Be sure to check out the State Readiness Map and see if your state is ready today! Updated March 18, 2019.

For more information please contact Bryan Ginnphone: 703-242-4670 x19 or  you can fill out the Complete Contact Request Form (preferred).

Download the PDF Brochure for PSAP’s

Updated May 30, 2019

52 ASAP Active PSAP’s

Montgomery, AL Boone County, MO Highland Park, TX
Morgan County, AL Cary, Apex, and Morrisville, NC Houston , TX
Little Rock, AR High Point, NC Denton County, TX
Chandler, AZ Union County, NC Grand Prairie, TX
Tempe, AZ Wilson County, NC Missouri City, TX
Phoenix, AZ Kernersville, NC Plano,TX
Washington, DC Monroe County, NY Williamson County, TX
Boca Raton, FL Delaware County, OH Chesapeake, VA
Collier County, FL Dublin, OH York County, VA
Manatee County, FL Bucks County, PA James City County, VA
Riviera Beach, FL Dauphin County, PA City of Richmond, VA
Sarasota County, FL Monroeville, PA Henrico County, VA
Prince George’s County, MD Chester County, PA Loudoun County, VA
Durham, NC Bradley County, TN Newport News, VA
Guilford County, NC Brentwood, TN Roanoke, VA
Johnston County, NC Hamilton County, TN Virginia Beach, VA
Alpharetta, GA Williamson County, TN Dane County, WI
Burleson, TX

PSAP’s in Testing or Implementation

Charlotte County, FL Frederick County, MD Memphis, TN
Augusta, GA Galveston, TX Paradise Valley, AZ
Beaumont, TX Hamilton County, OH Powhatan County, VA
Birmingham, AL Hanover County, VA Raleigh-Wake County, NC
Broome County, NY Harris County, TX Tacoma-Pierce, WA
Chagrin Valley, Bedford, OH Indianapolis, IN West Palm Beach, FL
Cincinnati, OH Mansfield, OH

ASAP Active Alarm Companies/Monitoring Centers

Alarm Detection Systems, Inc. CPI Richmond Alarm
ADS Nashville Doyle SAFE Security
ADT ESC Securitas US
Affiliated Guardian Protection Security Central
Alert 360 Johnson Controls Stanley
American Alarm Kings III UCC – United Central Control
AT&T NMC Vector
Brinks Home Security Protection1 Vivint
CMS Rapid Response

Monitoring Centers in Testing or Implementation

Central Station, Inc. Kastle Systems Watchlight
Centra-larm LDS Church Wegmans
FE Moran Peak Alarm
Guardian Alarm Co. of Michigan SEI




  •  2009 Governor’s Technology Award for Innovation in Local Government
  • Inaugural IJIS Institute’s Innovation Award (2009)
  • American City & County Magazine’s 2009 Crown Community Award for Excellence in Local Government
  • Center for Digital Government’s 2009 Digital Government Achievement Award
  • Accepted into the 2009 City Showcase Sponsored by the National League of Cities
  • Alliance for Innovation 2010 Award for Innovation in Local Government
  • 2013 Computerworld Honors Laureate Award – Safety & Security
  • 2013 Governor’s Technology Award for IT as an Efficiency Driver, Government to Business
  • 2013 Government Computer News (GCN) Award for Outstanding Information
  • Technology Achievement in Government
  • 2013 – Best of NIEM award and induction into the NIEM Hall of Fame
  • Alliance for Innovation 2014 Award for Outstanding Innovation in Local Gov’t