Who We Are

The Monitoring Association (TMA) is the trade association that represents companies who install, service, and monitor security systems for commercial, government, and residential markets, in addition to manufacturers and industry service providers

TMA AVS-01 Monitoring Center Operator Training

The TMA-AVS-01 Monitoring Center Operator training is a free course that includes three comprehensive modules that provide detailed guidance on the classification process and the standardized communication protocol. Monitoring center leaders can use these training modules to ensure smooth implementation and seamless integration of AVS-01 into their operations. Learn more about this free online training program HERE.

  • ENROLLMENTS
  • 1,894
  • GRADUATES
  • 1,584
  • COMPANIES
  • 91

As of 6/6/2025.

TMA Featured News

Woodman, TMA Treasurer, to Receive SIAC Moody Award

TMA Treasurer Shannon Woodman will be honored with the prestigious Moody Award at ESX 2025 in Atlanta in recognition of her efforts to fight verified response.

Read the Spring issue of TMA Dispatch NOW!

TMA is 75! Get a glimpse into our celebration…find out what the SMB market is up to…meet RAD’s CEO…and much more in this issue of the TMA Dispatch.

TMA CEO Celia T. Besore Announces Her Retirement

TMA CEO Celia T. Besore has announced she will retire. Under her leadership, TMA has thrived. Read more about her many contributions to our community.

The Impact of Automation on Alarm Response Times

Learn how monitoring centers are striving to balance innovation and the need for urgency where time is most critical and every minute counts in TMA’s latest blog.

TMA Programs

The ASAP Service

Save time and improve accuracy of emergency signals with the ASAP Service

ASAP is designed to increase the efficiency and reliability of signals from monitoring centers to ECCs.

Five Diamond

Give your business a unique advantage in today’s competitive market

The Five Diamond designation is granted annually to monitoring centers that demonstrate TMA’s five points of excellence.

FirstNet

Apply for FirstNet services today for your alarm communications

FirstNet is the nationwide public-safety wireless broadband network platform, built and deployed through a first‐of‐its‐kind public‐private partnership.

IQ

Build a positive revenue stream and drive-up customer satisfaction

The IQ Program is the only quality control program for installations, monitoring, maintenance and service of electronic safety systems.

That’s over 17% of the U.S. population that is protected under the ASAP service.

New Cellular Jamming Detector from DMP

/
Digital Monitoring Products (DMP) introduced a revolutionary…

Membership Elects 2025-2027 Board of Directors

/
On April 24th, TMA members approved the proposed slate of Board…

TMA Dispatch – Spring issue now available!

/
The spring issue of TMA Dispatch is now available. Our Cover…

DMP Hires New Regional Sales

/
Ethan Hickox and Jacob Thomas have joined DMP as the regional…
Skip to content