ASAP Saves Time, Improves Accuracy, and Increases Efficiency between ECCs and Monitoring Centers
The ASAP service (ASAP®), launched in 2011 as a public-private partnership, is designed to increase the accuracy and efficiency of calls for service from alarm companies to PSAPs/ECCs. The ASAP service utilizes ANSI standard protocols developed cooperatively by the Association of Public-Safety Communications Officials (APCO) and The Monitoring Association (TMA).
Using the ASAP service, critical information about life safety events is delivered digitally directly to the CAD system in seconds through the Nlets nationwide public-safety network. The use of data communications virtually eliminates errors that are inherent in voice communications, insuring that complete and accurate information is transmitted to a PSAP/ECC.
A growing list of Automation platforms have ASAP interfaces. The number of PSAPs/ECCs gaining benefit from the ASAP service is steadily growing as PSAPs/ECCs of all sizes connect. The alarm monitoring industry is committed to ASAP, with local, regional and national monitoring companies connected to the service. Seamless deployment is realized through the use of standardized technology and an experienced ASAP technical team.
ASAP Active Monitoring Centers
ASAP Active Alarm Companies/Monitoring Centers | ||
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ECC Testimonials
![]() Neal Haight, Deputy Director, Broome County, NY – ASAP user since 2017 |
![]() Kevin McNallan– Systems Coordinator, Anoka County ECC, MN – ASAP user since 2020 |
![]() The ASAP to PSAP program has been an extremely valuable tool for our center staff. Not only does it save them a great deal of time in call taking but increases accuracy. There is no more trying to understand what address they are trying to give you. Chris Hegele, CAD/MSAG Administrator, Cary Police Department, NC – ASAP user since 2018 |
Ben Bolin, Alpharetta NG911, GA – ASAP user since 2018 |
Dianne Flanagan, CAD Sr Coordinator, Collier County Sheriff’s Office, Naples FL. – ASAP user since Feb 2017 |
Gregory R. Kline, Deputy Director – Dauphin County Department of Public Safety, PA – ASAP user since 2019 |
Sonya Roman – E-911 Manager, Roanoke, VA – ASAP user since 2019 |
Judith McCarthy, Supervisor, Powhatan County, VA – ASAP user since 2019 |
Paul Nave, Director, Owensboro-Daviess County Central Dispatch, KY – ASAP user since 2021 |
![]() Allie Edwards, Administrative Supervisor Phoenix Police Department-Communications Bureau, AZ – ASAP user since 2016 |
![]() Marc Pruitt PST CTO A-TAC, Supervisor, Iredell County Emergency Communications, NC – ASAP user since 2019 |
![]() Jamie Donley, Assistant Director of Operations, Kitsap 911 – CENCOM – ASAP user since 2019 |
![]() Michele Surdam, Director, Prince William County Department of Public Safety Communications, VA – ASAP user since 2021 |
![]() John Reynolds, Information Systems Advisor, Nashville, TN – ASAP user since 2020
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Compatible CAD Providers
Approved CAD systems:
- Hexagon (formerly Intergraph), I/CAD platform, Multiple versions
- OnCall platform undergoing certification
- Northrup Grumman, Altaris Platform, version unknown
- Versaterm, Versatex platform versions unknown
- Central Square
- One Solution platform, multiple versions
- Enterprise Inform platform, multiple versions
- Total Command, multiple versions
- Emeres, Dispatch now, multiple versions
- Motorola, Premier One platform, multiple versions
- Intellitech, purchased the Alert Public Safety platform, version unknown
- Tyler, New World Enterprise CAD, versions unknown
- Spillman (Motorola), Flex, multiple versions
Please contact Bryan Ginn, at 703-242-4670 x19 or you can fill out the Complete Contact Request Form (preferred)
Download the PDF Brochure for ECCs
143 ACTIVE ECCS – POPULATION COVERED 53,027,815
Updated April 22, 2024
Alabama
Montgomery
Morgan County
Talladega County
Arkansas
Little Rock
Arizona
Chandler
Paradise Valley
Phoenix
Tempe
Tucson
California
Riverside
Colorado
City and County of Denver
El Paso Teller County
Jefferson County
Florida
Boca Raton
Bradenton
Charlotte County
Collier County
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Pasco County
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West Palm Beach
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Georgia
Alpharetta
Atlanta
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Illinois
Glenview
Indiana
Hendricks County
Indianapolis/Marion County
City of Lawrence
Kentucky
Kenton County
Owensboro-Daviess
Maryland
Baltimore City
Calvert County
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Minnesota
Anoka County
City of Bloomington
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City of Minneapolis
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North Carolina
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City of Portland & Multnomah County
Pennsylvania
Bucks County
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Monroeville
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Bradley County
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Nashville
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City of Allen
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Burleson
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Harris County
Highland Park
Houston
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Missouri City
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Albemarle County-UVA-City of Charlottesville
Arlington County
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Harrisonburg-Rockingham
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Town of Leesburg
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Wisconsin
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