2017 Fall Ops

TMA-Fall-Ops-Tag-2017-288x3002017 Fall Operations Management Seminar
November 5-6
Embassy Suites by Hilton Chicago O’Hare Rosemont
5500 North River Road
Rosemont, Illinois 60018

Featuring tours of UL Headquarters and Walgreens Security Operations Center – a Five Diamond proprietary monitoring center. 

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Why attend Fall Ops? Need to justify your attendance to your boss? Here’s all the information you need!

Book your room at our special rate now.
Group Name: 2017 CSAA Fall Operations Management Seminar
Group Code: CSA
Check-in: 02-NOV-2017; Check-out: 10-NOV-2017


(Schedule subject to change.  Session titles and speakers to be announced.)

Sunday, November 5

2:00pm – 4:00pm             ASAP Users & Technical Committee Meeting

4:00pm – 6:00pm             Contract Monitoring Council Meeting

6:00pm – 7:30pm             Ice Breaker Reception and Check In

Monday, November 6

6:00am – 7:15am              Breakfast at Leisure in Hotel’s Garden Atrium  (For all hotel guests.)

7:00am – 7:30am              Check In and Load Busses

8:00am – 12:00pm           Tour of UL and Walgreens

12:30pm – 1:30pm           Lunch

1:30pm – 4:00pm             Afternoon Session

  • What’s New, What’s It Do?
  • UL Standards Update
  • GSOC Transformation Best Practices

4:15pm – 6:15pm             Proprietary Council Meeting

Evening                                                Dinner on your own

Tuesday, November 7

6:00am – 8:45am              Breakfast At Leisure in Hotel’s Garden Atrium  (For all hotel guests.)

8:30am – 12:00pm           General Session

  • What’s New, What’s It Do?
  • Roundtable Exchange

12:00pm – 1:00pm           Lunch

1:00pm – 4:00pm             Afternoon Session

  • Operator Code of Excellence
  • Best Practices in Employee Performance Evaluation
  • Performance Incentive Programs in the Monitoring Center
  • Closing Remarks